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Recovery problem on acer 5738g on new hard disk

Last response: in Laptops & Notebooks
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August 2, 2012 12:07:53 PM

hello sir i have crashed my acer 5738g hard drive. so i,ve bought a new one and replaced it. earlier on i,ve made the 3cd's of recovery disk of my genuine window. now when i try to intall it or can say recover it on my harddisk it loads from the 3c.d's at the end it reboot and appears that setup is starting services then error message appear that window is not supported..........sir plz help
a b D Laptop
August 2, 2012 5:38:32 PM

Can you please be specific on exactly what the error message says, or get a picture of it and post it.
August 23, 2012 6:25:54 AM

THNKS FOR THE REPLY SIR....RELY APRRECIATE THAT...........

ERROR MSG- WINDOWS CANNOT CONFIGURE WINDOWS TO THIS COMPUTER'S HARDWARE


HOWEVER I,VE INSTALL A WIN 7 ULTIMATE WHICH IS NOT A GENUINE ONE.......BUT IT RUNS PERFECTLY....
NOW TODAY AGAIN I TRY TO INSTALL BUT THE SAME PROBLEM OCCUR......

MY PREVIOUS HD IS OF 320GB NOW M USING 500GB.....

SIR PLZZZZZ HELP
a b D Laptop
August 23, 2012 3:21:15 PM

Sounds like you are using the Recovery CDs given to you with your computer? If so, it may be looking specifically for that 320GB HD, and in finding the 500GB, the CD determines this may not be an Acer and the install won't continue.

Either you will have to call Acer for further support, or find, borrow, whatever a copy of Windows that is not tied to Acer (OEM disk that is the same version, Home, Pro or what not) and use the key on the bottom of your computer during install. Then you'll have to manually download the drivers off Acer's site to get all your harware up and running.
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