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XP Crashing, Hanging and Blue screen of Death!! Help me!

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Anonymous
May 10, 2005 6:37:12 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hiya, wonder if anybody can help me.

I have been having probs with my PC now for a few months. It has been

hanging, generally whilst using the internet, and even then mostly with

my browsers and not my file sharing program.

The hardware setup is as follows:

82810 Chipset
Celeron 500mhz
192mb RAM
Speedtouch 330 USB
2x Hard Drives (99% sure they are physically ok)
cD-RW (Fresh as the day I bought it)
Genius Web-scroll mouse
Windows XP Professional Version 2002

This is my 'Hijack This' log:

Logfile of HijackThis v1.99.1
Scan saved at 22:17:50, on 10/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\ben\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program

Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
O4 - HKLM\..\RunServices: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program

files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -

C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -

{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: Win32 Classes -
O17 -

HKLM\System\CCS\Services\Tcpip\..\{112D5775-ECE4-45F1-A25B-9F14913C0D3C

}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: CA ISafe (CAISafe) - Computer Associates International,

Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -

C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

I Have formatted, reformatted, rereformatted many times, cleaned boot

sector, fresh installed, upgrade installed, I have used spysweeper to

keep tab on things but it hangs the computer when it starts.

We have been getting Blue Screen of Death at least 3 times a week, had

never even known it was possible on XP until a few months ago!!

The messages I can't remember because I never thought to write them

down. Sorry!



Have looked in my event viewer log and found this lot:


* Error code 0000004e, parameter1 0000008f, parameter2 000070c1,

parameter3 ffffffff, parameter4 00000000

* Error code 0000000a, parameter1 ffbe0000, parameter2 00000002,

parameter3 00000000, parameter4 804f794a.

* The System Restore filter encountered the unexpected error

'0xC000007F' while processing the file 'XUL.mfl' on the volume

'HarddiskVolume1'. It has stopped monitoring the volume

* The Internet Connection Firewall (ICF) / Internet Connection Sharing

(ICS) service hung on starting.

* The IPSEC Services service terminated with the following error:
The authentication service is unknown

The last two log items seem to be the most common errors.

So that's it, I am seriously stumped.

Cheers!
Anonymous
May 10, 2005 7:33:02 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

192mb of ram....Youre at the very minimal amount standards that microsoft
set for xp.Increase youre ram to 512mb,most available for 810 chipset,and
you wont have the crash(s).....You can/should also open system properties,
advanced,performance,virtual memory,change button,L.click on a drive,then
select,"let windows manage" then click set 2X,do this for both hds,then close
out,a restart should be prompted.This will increase youre memory also...

"brownboybilly" wrote:

> Hiya, wonder if anybody can help me.
>
> I have been having probs with my PC now for a few months. It has been
>
> hanging, generally whilst using the internet, and even then mostly with
>
> my browsers and not my file sharing program.
>
> The hardware setup is as follows:
>
> 82810 Chipset
> Celeron 500mhz
> 192mb RAM
> Speedtouch 330 USB
> 2x Hard Drives (99% sure they are physically ok)
> cD-RW (Fresh as the day I bought it)
> Genius Web-scroll mouse
> Windows XP Professional Version 2002
>
> This is my 'Hijack This' log:
>
> Logfile of HijackThis v1.99.1
> Scan saved at 22:17:50, on 10/05/2005
> Platform: Windows XP (WinNT 5.01.2600)
> MSIE: Internet Explorer v6.00 (6.00.2600.0000)
>
> Running processes:
> C:\WINDOWS\System32\smss.exe
> C:\WINDOWS\system32\winlogon.exe
> C:\WINDOWS\system32\services.exe
> C:\WINDOWS\system32\lsass.exe
> C:\WINDOWS\system32\svchost.exe
> C:\WINDOWS\System32\svchost.exe
> C:\WINDOWS\system32\spoolsv.exe
> C:\WINDOWS\System32\ZoneLabs\isafe.exe
> C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
> C:\WINDOWS\Explorer.EXE
> C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
> C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
> C:\Program Files\Messenger\msmsgs.exe
> C:\WINDOWS\system32\mmc.exe
> C:\WINDOWS\system32\mmc.exe
> C:\WINDOWS\system32\NOTEPAD.EXE
> C:\Program Files\Mozilla Firefox\firefox.exe
> C:\Documents and Settings\ben\Desktop\HijackThis.exe
>
> R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
>
> C:\WINDOWS\SYSTEM\blank.htm
> O2 - BHO: Google Toolbar Helper -
>
> {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
>
> files\google\googletoolbar2.dll
> O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
>
> C:\WINDOWS\System32\msdxm.ocx
> O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
>
> c:\program files\google\googletoolbar2.dll
> O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
> O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program
>
> Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
> O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
>
> Labs\ZoneAlarm\zlclient.exe"
> O4 - HKLM\..\Run: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
> O4 - HKLM\..\RunServices: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
> O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
>
> /background
> O8 - Extra context menu item: &Google Search - res://c:\program
>
> files\google\GoogleToolbar2.dll/cmsearch.html
> O8 - Extra context menu item: Backward Links - res://c:\program
>
> files\google\GoogleToolbar2.dll/cmbacklinks.html
> O8 - Extra context menu item: Cached Snapshot of Page -
>
> res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
> O8 - Extra context menu item: Similar Pages - res://c:\program
>
> files\google\GoogleToolbar2.dll/cmsimilar.html
> O8 - Extra context menu item: Translate into English - res://c:\program
>
> files\google\GoogleToolbar2.dll/cmtrans.html
> O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
>
> C:\WINDOWS\web\related.htm
> O9 - Extra 'Tools' menuitem: Show &Related Links -
>
> {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
> O16 - DPF: Win32 Classes -
> O17 -
>
> HKLM\System\CCS\Services\Tcpip\..\{112D5775-ECE4-45F1-A25B-9F14913C0D3C
>
> }: NameServer = 62.241.162.200 158.43.240.3
> O23 - Service: CA ISafe (CAISafe) - Computer Associates International,
>
> Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
> O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -
>
> C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
>
> I Have formatted, reformatted, rereformatted many times, cleaned boot
>
> sector, fresh installed, upgrade installed, I have used spysweeper to
>
> keep tab on things but it hangs the computer when it starts.
>
> We have been getting Blue Screen of Death at least 3 times a week, had
>
> never even known it was possible on XP until a few months ago!!
>
> The messages I can't remember because I never thought to write them
>
> down. Sorry!
>
>
>
> Have looked in my event viewer log and found this lot:
>
>
> * Error code 0000004e, parameter1 0000008f, parameter2 000070c1,
>
> parameter3 ffffffff, parameter4 00000000
>
> * Error code 0000000a, parameter1 ffbe0000, parameter2 00000002,
>
> parameter3 00000000, parameter4 804f794a.
>
> * The System Restore filter encountered the unexpected error
>
> '0xC000007F' while processing the file 'XUL.mfl' on the volume
>
> 'HarddiskVolume1'. It has stopped monitoring the volume
>
> * The Internet Connection Firewall (ICF) / Internet Connection Sharing
>
> (ICS) service hung on starting.
>
> * The IPSEC Services service terminated with the following error:
> The authentication service is unknown
>
> The last two log items seem to be the most common errors.
>
> So that's it, I am seriously stumped.
>
> Cheers!
>
>
!