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Acer Ferreri One 200 volume control problem

I've had my Acer Ferrari notebook for almost two years now and it is still running great, the only strange thing is that since yesterday the keyboard volume controls (FN + arrow up or arrow down) has stopped working to adjust the volume. Nor can I mute/unmure (FN+F8). There is nothing wrong with the function key as I can still adjust the brightness using it.

This is most strange - any ideas?
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