HPDRIVERS

[Guest]

Hello,
MY YOUCAM CANNOT RECORD A SOUND

 

[windows7guy]

Hello there,
Have you checked compatibility?
Just an FYI for you.
It is always best to check with the software manufacturer FIRST. They will tell you if they have tested the product and the version, as well as whether or not it will work with Windows 7.
Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
http://www.microsoft.com/windows/compatibility/en-us/default.aspx
There is a pulldown from which you can choose "hardware" and "software".
There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default.aspx
In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!
As stated previously, it's best to have the Windows 7 certified drivers installed.
Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support.

Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
http://www.microsoft.com/windows/compatibility/en-us/default.aspx
There is a pulldown from which you can choose "hardware" and "software"
Thanks again,
John M.
Microsoft Windows Client Support

 

[JessicaD]

Hello,
MY YOUCAM CANNOT RECORD A SOUND

Prior to migrating to Windows 7 did you run the Windows 7 Upgrade Advisor?
To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://tinyurl.com/no4xb7

Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://bit.ly/1gW6Ns and can be used for both hardware and software concerns.

Jessica
Microsoft Windows Client Team