XOX problem in Help and Support

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

See Kelly's XP Korner , for section on Help and Support update.
http://www.kellys-korner-xp.com/xp_h.htm
--
Maurice N
MVP Windows - Shell / User
-----

"Timbo" wrote
> Hi
>
> I've got the problem where in Help and Support, there are lots of references
> to "XOX" instead of Windows XP or other text, and links to other help pages
> go to an error page.
>
> I've googled this and found a number of suggestions. The only KB article is
> from 2001 refers to software called Visual Studio 6.0, which I don't have.
> There are various fixes suggested in places like these:
>
> http://www.alegsa.com.ar/Visitas/i62/Windows%20xp%20hel...
>
> http://forum.pcmech.com/archive/index.php/t-106995.html
>
> but none have worked for me.
>
> Script debugging in IE6 is disabled; I've tried MJ's diagnostics; deleted
> hh.dat; checked for two files in Windows/something, emptied Temp Internet
> Files, I even found a registry edit somewhere that didn't solve it either.
>
> Can anyone help? Considering it seems to be not uncommon, it is amazing the
> only KB article found via a search on "XOX" is from 2001.
>
> Is there any way I can easily reinstall part of Windows to fix this? My HP
> Pavilion PC didn't come with a Windows CD but a recovery partition which
> offers a non-destructive full system recovery, but I'm wary of using this as
> I'm not at all sure of the implications, and considering that it's "only"
> help and support that's affected I'm reluctant to go down this route.
>
> Thanks for any suggestions.

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Well, the most relevant-looking things here didn't work. (Which ones are the
ones to try?) Where next?

--

"Maurice N ~ MVP" <maurice@mvps.org> wrote in message
news:u%23F%23OUMWFHA.3636@TK2MSFTNGP14.phx.gbl...
See Kelly's XP Korner , for section on Help and Support update.
http://www.kellys-korner-xp.com/xp_h.htm
--
Maurice N
MVP Windows - Shell / User
-----

"Timbo" wrote
> Hi
>
> I've got the problem where in Help and Support, there are lots of
> references
> to "XOX" instead of Windows XP or other text, and links to other help
> pages
> go to an error page.
>
> I've googled this and found a number of suggestions. The only KB article
> is
> from 2001 refers to software called Visual Studio 6.0, which I don't have.
> There are various fixes suggested in places like these:
>
> http://www.alegsa.com.ar/Visitas/i62/Windows%20xp%20hel...
>
> http://forum.pcmech.com/archive/index.php/t-106995.html
>
> but none have worked for me.
>
> Script debugging in IE6 is disabled; I've tried MJ's diagnostics; deleted
> hh.dat; checked for two files in Windows/something, emptied Temp Internet
> Files, I even found a registry edit somewhere that didn't solve it either.
>
> Can anyone help? Considering it seems to be not uncommon, it is amazing
> the
> only KB article found via a search on "XOX" is from 2001.
>
> Is there any way I can easily reinstall part of Windows to fix this? My HP
> Pavilion PC didn't come with a Windows CD but a recovery partition which
> offers a non-destructive full system recovery, but I'm wary of using this
> as
> I'm not at all sure of the implications, and considering that it's "only"
> help and support that's affected I'm reluctant to go down this route.
>
> Thanks for any suggestions.

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I'd System File Checker. Place your XP CD in the CDROM drive. (If setup pops-up just close (exit) that window).
From XP menus, select "Command Prompt". (or from Run menu, type
CMD <enter>

in the command prompt window type
SFC /SCANNOW <enter>

That would get System File Checker running, and recheck your versions of Windows system files

Hopefully that would solve your problem.
--
Maurice N
MVP Windows - Shell / User
-----

"Timbo" wrote
> Well, the most relevant-looking things here didn't work. (Which ones are the
> ones to try?) Where next?

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks - that hasn't worked either...

--
Change red to blue in email address.
"Maurice N ~ MVP" <maurice@mvps.org> wrote in message
news:%238gl38aWFHA.3396@TK2MSFTNGP10.phx.gbl...
I'd System File Checker. Place your XP CD in the CDROM drive. (If setup
pops-up just close (exit) that window).
From XP menus, select "Command Prompt". (or from Run menu, type
CMD <enter>

in the command prompt window type
SFC /SCANNOW <enter>

That would get System File Checker running, and recheck your versions of
Windows system files

Hopefully that would solve your problem.
--
Maurice N
MVP Windows - Shell / User
-----

"Timbo" wrote
> Well, the most relevant-looking things here didn't work. (Which ones are
> the
> ones to try?) Where next?