Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi Rick. Thanks for your reply. I have backed up everything, and have
recently re-scanned for viruses, etc. I found a few things that Spybot and
the like couldn't detect and removed them with a2 freeware. What I was
wondering, since I don't know much about this, is why my computer doesn't
freeze when I'm in safe mode? It still makes that click-whirl sound that in
normal mode means it just froze, but it doesn't freeze.
Also, I couldn't find a hard drive diagnostic on Toshiba's website, but the
Gateway folks directed me to a diagnostic on my Applications & Drivers CD,
which I ran. It said there was an error and then repaired it. Before I ran
that, I couldn't even turn my computer on long enough to get into safe mode,
and now I can go for sometimes an hour without it freezing. I was hoping
some of this info might help to verify either that my hard drive is dying or
that it's not.
I appreciate any input you have about this.
Thanks,
Jennifer
"Rick "Nutcase" Rogers" wrote:
> Hi Jennifer,
>
> Freezing, especially in the description you have given, is usually hardware
> related. The noise you are hearing (a click perhaps?) is usually an
> indicator of a hard drive failing or beginning to fail. You can run a drive
> diagnostic, these are usually available for free from the web site of the
> drive manufacture. It will tell you the state of the drive. If it's a
> candidate for replacement, begin backing up your data immediately.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "sunealla" <sunealla@discussions.microsoft.com> wrote in message
> news:01538716-49B4-4D45-9E48-85312FCE3C5E@microsoft.com...
> > My computer freezes up frequently, since 2-3 weeks ago. It makes the
> > noise
> > that you hear when you turn the computer off by holding the power button.
> > It
> > doesn't matter what I'm doing, it happens all the time. Is this a
> > hardware
> > problem or some sort of infestation?
> >
> > Thank you,
> > Jennifer
>
>
>
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