Virus trouble... need assistance

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I recently was infected with a computer virus. Norton AntiVirus 2003
initially caught the virus and it supposedly deleted it, so I was not
concerned with the message details. However, almost immediately after
receiving the message I realized the virus was not completely removed.
A DOS window popped up two or three times and then Norton shutdown. I
tried opening Norton again but it would not open. I then tried
uninstalling and reinstalling but it would not reinstall. I tried the
Windows Update site and the page shows no conent. Any ideas on how to
identify the virus so I can take steps to remove it?

I'm running Windows XP Pro with SP1.

Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try Trend Micro's Sysclean package (free), it's capable of eliminating
keyloggers, trojans etc. Full instructions at:

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

Trend Micro Sysclean package
http://aumha.net/viewtopic.php?t=10820

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


<dizz@canada.com> wrote in message
news:1116218983.944498.220710@g49g2000cwa.googlegroups.com...
>I recently was infected with a computer virus. Norton AntiVirus 2003
> initially caught the virus and it supposedly deleted it, so I was not
> concerned with the message details. However, almost immediately after
> receiving the message I realized the virus was not completely removed.
> A DOS window popped up two or three times and then Norton shutdown. I
> tried opening Norton again but it would not open. I then tried
> uninstalling and reinstalling but it would not reinstall. I tried the
> Windows Update site and the page shows no conent. Any ideas on how to
> identify the virus so I can take steps to remove it?
>
> I'm running Windows XP Pro with SP1.
>
> Thanks
>