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Windows 7 computer gets blue screen of death on reboot including safe mode

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  • Blue Screen
  • Windows 7
Last response: in Windows 7
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June 30, 2010 12:52:16 AM

Hey everyone,

I'm new to this site but am having a really annoying problem with my desktop. I just built it a few months ago and now I can barely get it to start. I haven't downloaded anything to it for the most part minus a few steam games and a poker program.

When the computer starts, it sometimes gets to the login screen and shortly after it get the blue screen. I've also tried launching in safe mode and that has the same results.

I lost power to my apartment this past weekend and just had this problem starting Sunday evening. Could the power turning back on fry one of my components, preferably not the motherboard? Also, I've got a surge protector so I'm really confused by this.

Please let me know if you have any thoughts. I really appreciate it. Thanks.

More about : windows computer blue screen death reboot including safe mode

a b $ Windows 7
June 30, 2010 1:24:00 AM

Could be faulty RAM. Try booting with 1 RAM chip at a time.
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June 30, 2010 1:38:12 AM

Thank you so much aford! That seems to be working at the moment. I guess I'll get two new sticks of RAM. Thanks again man!
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a b $ Windows 7
June 30, 2010 1:41:48 AM

You're welcome
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June 30, 2010 4:18:54 PM

Hello there,

Sounds like hardware issues, you will need to physically take out the hardware(e.g. sound cards, tv tuner, etc.) just start system with only the bare motherboard, video, ram and hard drive.

Make sure you have the latest drivers, but not beta drivers.

Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support.

John M
Microsoft Windows Client Team

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July 7, 2010 12:46:53 AM

Thanks a lot for the help John! I really appreciate it. I removed one stick of RAM and that did the trick. I'm going to be purchasing some new, better RAM pretty soon when I get some money.

Thanks again for your help!
Brett
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