connection S L O W I N G down!

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Just recently my connection to the internet has slowed down incredibly.
It can take 5 mins or more just to open the home page on my ISP, Wanadoo.
I am on a dial-up 56K modem which reports a speed of around 45.2Kb/s.
When I try to go to a website I will ofen get just the top of the page and
then the modem activity stops for ages. It might then restart for a few more
bytes and stop again. My ISP says that they have no problems and that the
cause is a MSWinXP upgrate damaging Norton IS. No-ne else seems to have heard
of this problem. I reinstalled NortonIS but of course I need a 20mb down load
to bring everything up to date. I simply cannot get the download as the
system is so slow.
I also notice that on the status report on the connection (click on the two
computers icon) I get masses of errors on the receive side. Just to contact
his board I have received 155Kb and incurred 253 errors - increasing as I
write!! Is thisa level of error normal? What could cause the errors?
I have not added any new progs to cause this to happen, it just suddenly got
very slow.
Any help or advice greatfully received.

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Brian,
Thanks for the quick response. Today, I pre-empted your advice and bought a
new modem which I will install tonight. I will let you know if that clears it.
Thanks again,

"Brian Cryer" wrote:

> "Peebs" <Peebs@discussions.microsoft.com> wrote in message
> news:842BD706-B323-4438-969A-5BEFD549F7CD@microsoft.com...
> > Just recently my connection to the internet has slowed down incredibly.
> > It can take 5 mins or more just to open the home page on my ISP, Wanadoo.
> > I am on a dial-up 56K modem which reports a speed of around 45.2Kb/s.
> > When I try to go to a website I will ofen get just the top of the page and
> > then the modem activity stops for ages. It might then restart for a few
> > more
> > bytes and stop again. My ISP says that they have no problems and that the
> > cause is a MSWinXP upgrate damaging Norton IS. No-ne else seems to have
> > heard
> > of this problem. I reinstalled NortonIS but of course I need a 20mb down
> > load
> > to bring everything up to date. I simply cannot get the download as the
> > system is so slow.
> > I also notice that on the status report on the connection (click on the
> > two
> > computers icon) I get masses of errors on the receive side. Just to
> > contact
> > his board I have received 155Kb and incurred 253 errors - increasing as I
> > write!! Is thisa level of error normal? What could cause the errors?
> > I have not added any new progs to cause this to happen, it just suddenly
> > got
> > very slow.
> > Any help or advice greatfully received.
>
> Whilst you will get errors when using a modem, you are getting more that you
> would reasonably expect. This would indicate a problem either with the
> modem, the line or driver software. I would suspect the modem or the driver
> software. It would be worth reinstalling the drivers for your modem
> (uninstall the modem and then reinstall). I don't think that uninstalling
> the modem should take out your dial-up connections, but it might do so make
> sure you can restore those if you have to. If that doesn't make any
> difference then see if there is a more up to date driver available for your
> modem.
>
> Failing that, see if you can borrow someone else's modem. If the problem
> does away then it is related to the modem.
>
> Hope you get it working,
>
> Brian.
>
> www.cryer.co.uk/brian
>
>
>