Hello,
Now I try to turn my laptop on again, there is a message "Windows Error Recovery: Windows failed to start. A recent hardware or software might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally: Or Launch startup repair (recommend) or Startup Windows normally"
I have chosen Launch startup repair, the screen shows "Windows is loading files", then "Startup repair" - it's searching for problem for some minutes - finally I receive a message from startup repair saying "Startup Repair cannot repair this computer automatically", I click on "don't send". Nothing solved. When I tried to click on "finish", it comes a screen "System Recovery Options", where I need to chose a username and type in the password but unfortunately I can't remember the password
What should I do in order to fix this? Highly appreciate your help!
Thank you,
Chuc
Now I try to turn my laptop on again, there is a message "Windows Error Recovery: Windows failed to start. A recent hardware or software might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally: Or Launch startup repair (recommend) or Startup Windows normally"
I have chosen Launch startup repair, the screen shows "Windows is loading files", then "Startup repair" - it's searching for problem for some minutes - finally I receive a message from startup repair saying "Startup Repair cannot repair this computer automatically", I click on "don't send". Nothing solved. When I tried to click on "finish", it comes a screen "System Recovery Options", where I need to chose a username and type in the password but unfortunately I can't remember the password
What should I do in order to fix this? Highly appreciate your help!
Thank you,
Chuc