New build bsod issue 0x00000024

daddo78

Distinguished
Jun 30, 2010
6
0
18,510
Hello, i have built a new system and keep getting bsod 0x00000024 any help guys??i am fresh out of ideas.SPECS i5-750 mobo:gigabyte ga-p55a-ud3 ram:g.skill ddr3 2x2gb 1600. gpu:ati hd5770 i have flashed mobo bios and am running all the latest drivers for windows and gpu
 
Solution
Have you tested the RAM? Could be a memory address area problem, a low one at that, or could be your windows kernel is corrupted. Try your computer with only one stick of RAM. Next try it again with the other stick to see if the problem goes away or comes back. If the problem goes away with one stick of RAM, but comes back with the other, then one of your sticks is bad and needs to be replaced. If both sticks run fine individually, then they may simply not work well in dual channel at the timings and speeds you have them at. If this doesn't solve the problem then I would say to try a clean install
Have you tested the RAM? Could be a memory address area problem, a low one at that, or could be your windows kernel is corrupted. Try your computer with only one stick of RAM. Next try it again with the other stick to see if the problem goes away or comes back. If the problem goes away with one stick of RAM, but comes back with the other, then one of your sticks is bad and needs to be replaced. If both sticks run fine individually, then they may simply not work well in dual channel at the timings and speeds you have them at. If this doesn't solve the problem then I would say to try a clean install
 
Solution

windows7guy

Distinguished
Feb 9, 2010
164
0
18,710
Hello daddo78,

Sounds like hardware issues, you will need to physically take out the hardware(e.g. sound cards, tv tuner, etc.) just start system with only the bare motherboard, video, ram and hard drive.

Make sure you have the latest drivers, but not beta drivers.

Also spyware maybe?

You can place spybot and free AVG on a USB drive, additionally, you can run a complete scan with NAV (Norton Anti-Virus) Boot Disk: This will check everything BEFORE booting to windows.

You will need a reliable source computer to work from since your main computer seems to be comprimised.

Article forAVG and instructions found here:

http://www.computing.net/answers/security/avg-antivirus/17758.html

Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support.

John M
Microsoft Windows Client Team
 

daddo78

Distinguished
Jun 30, 2010
6
0
18,510
Thanks people for replying i just got a 0x000000de problem when i booted the system just now so i believe pherhaps the ram may be at fault and u r spot on correct i will check the forums for any problems with g.skill ram voltages and see if any one else has had problems. Once again thx for the tips i will write back with my findings.
 

RickyT23

Distinguished
Dec 10, 2009
453
0
18,810


I built a similar rig a while back and had problems because I had put the RAM in the wrong slot! Try switching the RAM to the other two slots.
 

daddo78

Distinguished
Jun 30, 2010
6
0
18,510
ok guys i tested my ram with memtest86 ver 3.4 for 12 hours with no errors i am currently gonna join the g.skill tech support forum and try for sum answers i will inform upon any new news,cheers
 

daddo78

Distinguished
Jun 30, 2010
6
0
18,510
Hello again just letting everyone know g.skill asked me to rma the ram and after a lengthy wait i recieved my new ram no questions asked......Long story short this fixed the problem immediately i re installed windows 7 64 bit and the machine is working like a charm. I would like to thank everyone for the help i recieved it turns out running the right version of memtest picked up very little errors but was enough to cause the bsod's. PROBLEM SOLVED cheers, daddo78