D
Deleted member 3023
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Hiya.
I am new to the board, but old to Microsofts products.
I am searching for a resolution to a problem on a PC I built for my customer.
I have the same problem as many others on here:
Pop in a CD/DVD, and the green light blinks, then does nothing.
So far Ive heard hardware issues, software issues, service pack issues...etc.
I have tried everything suggested in here, and nothing has worked.
Quick Hardware/OS background:
MS WinXP Home edition, W/SP2
Soyo KT600 Dragon Ultra
2 DVD drives, Sony DDU-1613 and an LG 4163.
Primary IDE and Secondary IDE used.
Both drives show up in the bios, both drives operate great, as long as you
give them a nudge by opening up explorer, or other applications, forcing
Windows to look at the drive.
In My Computer, the drive sometimes shows up with a past title of media, and
does not clear.
I have them set up: LG on Primary IDE Master, Sony on the Secondary IDE
Master (Running a SATA HDD).
I already ran the Regedit tweaks, checked the auto run, have removed DVD
reading software, and to no avail.
I used TweakUI to check the auto play settings, and everything looked normal.
I used the handy-dandy Autofix utility for Autorun offered from microsoft,
which did NOT work. It said there was problems, but the utility could not
find them nor fix them. - good thing it was free......
I have removed the device drivers, and re-installed, but nothing.
I even swapped drives to the same IDE channel, and set them up as
Master/Slave, and still the same result.
I know it worked before the SP2 install, so something got corrupted, is my
feeling.
Is there anyone on the MS side that can help out?
Ive got a $800 problem child here, that I will have to eat the cost on, if I
can't get this going.
Thank you in advance for any advice you can provide.
Hiya.
I am new to the board, but old to Microsofts products.
I am searching for a resolution to a problem on a PC I built for my customer.
I have the same problem as many others on here:
Pop in a CD/DVD, and the green light blinks, then does nothing.
So far Ive heard hardware issues, software issues, service pack issues...etc.
I have tried everything suggested in here, and nothing has worked.
Quick Hardware/OS background:
MS WinXP Home edition, W/SP2
Soyo KT600 Dragon Ultra
2 DVD drives, Sony DDU-1613 and an LG 4163.
Primary IDE and Secondary IDE used.
Both drives show up in the bios, both drives operate great, as long as you
give them a nudge by opening up explorer, or other applications, forcing
Windows to look at the drive.
In My Computer, the drive sometimes shows up with a past title of media, and
does not clear.
I have them set up: LG on Primary IDE Master, Sony on the Secondary IDE
Master (Running a SATA HDD).
I already ran the Regedit tweaks, checked the auto run, have removed DVD
reading software, and to no avail.
I used TweakUI to check the auto play settings, and everything looked normal.
I used the handy-dandy Autofix utility for Autorun offered from microsoft,
which did NOT work. It said there was problems, but the utility could not
find them nor fix them. - good thing it was free......
I have removed the device drivers, and re-installed, but nothing.
I even swapped drives to the same IDE channel, and set them up as
Master/Slave, and still the same result.
I know it worked before the SP2 install, so something got corrupted, is my
feeling.
Is there anyone on the MS side that can help out?
Ive got a $800 problem child here, that I will have to eat the cost on, if I
can't get this going.
Thank you in advance for any advice you can provide.