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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
yesterday i was having problems with the cd writer coming on within a
few minutes of starting up my computer.
tried a system restore and it didn't help.
then i unplugged it for awhile and it seemed to work better this
morning, or so i thought...now i get a error when trying to close almost
any program and the message that the program is not responding..so i
click on the end program and it isn't working on some programs
either...i did a scan with avast and it showed no virus or worm...i
tried to do spybot but it would not open..it froze and i had to power
off by holding in the power button.
tried again this afternoon and i did get connected but can't get
internet explorer to open..it just freezes and won't do anything.
it was suggested that i make sure that a disk isn't in the cd writer
drive (i haven't used it but once and was sure there wasn't) so i was
going to check just to be positive but the drive door will not open.
someone suggested also that i uninstall the drive and reboot. i have no
idea how to do that and am not sure as to whether i could keep the
computer going long enough to even do it before it freezes up again.
i would appreciate any and all help. i am a newbie still and am at a
lost.
thanks,
gail
i have a hp pavilion 7920
128 MB SDRAM
windows xp
sp 1 (have never downloaded sp2)
30 GB with better than 10 GBs free
yesterday i was having problems with the cd writer coming on within a
few minutes of starting up my computer.
tried a system restore and it didn't help.
then i unplugged it for awhile and it seemed to work better this
morning, or so i thought...now i get a error when trying to close almost
any program and the message that the program is not responding..so i
click on the end program and it isn't working on some programs
either...i did a scan with avast and it showed no virus or worm...i
tried to do spybot but it would not open..it froze and i had to power
off by holding in the power button.
tried again this afternoon and i did get connected but can't get
internet explorer to open..it just freezes and won't do anything.
it was suggested that i make sure that a disk isn't in the cd writer
drive (i haven't used it but once and was sure there wasn't) so i was
going to check just to be positive but the drive door will not open.
someone suggested also that i uninstall the drive and reboot. i have no
idea how to do that and am not sure as to whether i could keep the
computer going long enough to even do it before it freezes up again.
i would appreciate any and all help. i am a newbie still and am at a
lost.
thanks,
gail
i have a hp pavilion 7920
128 MB SDRAM
windows xp
sp 1 (have never downloaded sp2)
30 GB with better than 10 GBs free