I was so stupid to order something from Gameve. They took my money for the XT PE I ordered and sent me some X800 pro that had its bios flashed to look like an XT. The serial number on the package was torn off, and there were 2(!) sets of serial/product ID number stickers on the card itself. And what's more, the ID # etched into the PCB was different than both of them! Here's the letter I wrote the f***s:
I am extremly angry about the blatant theft that has been perpetrated against me. Originally, I was impressed with the quick service and prompt shipping of demonstrated by your firm, but upon inspection of the item I have discovered that it is not what was represented to me prior to the sale. I have determined that the item you sold to me is a lower-valued product that has been purposefully altered to simulate a more expensive model.
Simple visual inspection reveals alteration of/addition to the original labels to make it appear that this graphics adapter is the advertised product. Information on the packaging that would reveal this disparity has been removed. i.e. the serial number, product ID number, etc.
Closer investigation via hardware analysis reveals that the bios contained the the product's ROM does not match the product ID, subsystem code, nor vendor code as displayed on both printed labels and markings hard-etched into the PCB of the item. As I noted earlier, the packinging itself has been intentionally damaged to prevent this comparison. Furthermore, the programming information stored in the card's BIOS is from a different manufacturer entirely. This proves that the original product has been INTENTIONALLY altered to appear as the higher-priced X800XT PE rather than the X800 "Pro" that it is. Rest assured, I have further proof that this is the case as well.
Please contact me immediately to rectify this situation. I would hope that you are interested in preventing this kind of fraud amongst your suppliers. In any case, I expect this problem to be resolved without the necessity of my first returning the item in question- I do not intend to release this evidence until I am fully reimbursed monetarily, by the genuine product as promised to me by your firm, or the equivalent product made by another manufacturer. I placed my trust in you, and bargained in good faith. It is only right that you do the same for me.
However, if I do not obtain the remedy as just outlined within a reasonable period of days hence, I shall contact authorities to begin investigation of this incident. As I'm sure you know, the this type of offense when pursued across state lines and/or through interstate communications is a federal offense. Regardless of your firm's culpability or innocence, I am sure you want to avoid the negative impact an FBI investigation would have on your business and personal dealings. This situation must be rectified without delay and to my full satisfaction. Please contact me now.
I am extremly angry about the blatant theft that has been perpetrated against me. Originally, I was impressed with the quick service and prompt shipping of demonstrated by your firm, but upon inspection of the item I have discovered that it is not what was represented to me prior to the sale. I have determined that the item you sold to me is a lower-valued product that has been purposefully altered to simulate a more expensive model.
Simple visual inspection reveals alteration of/addition to the original labels to make it appear that this graphics adapter is the advertised product. Information on the packaging that would reveal this disparity has been removed. i.e. the serial number, product ID number, etc.
Closer investigation via hardware analysis reveals that the bios contained the the product's ROM does not match the product ID, subsystem code, nor vendor code as displayed on both printed labels and markings hard-etched into the PCB of the item. As I noted earlier, the packinging itself has been intentionally damaged to prevent this comparison. Furthermore, the programming information stored in the card's BIOS is from a different manufacturer entirely. This proves that the original product has been INTENTIONALLY altered to appear as the higher-priced X800XT PE rather than the X800 "Pro" that it is. Rest assured, I have further proof that this is the case as well.
Please contact me immediately to rectify this situation. I would hope that you are interested in preventing this kind of fraud amongst your suppliers. In any case, I expect this problem to be resolved without the necessity of my first returning the item in question- I do not intend to release this evidence until I am fully reimbursed monetarily, by the genuine product as promised to me by your firm, or the equivalent product made by another manufacturer. I placed my trust in you, and bargained in good faith. It is only right that you do the same for me.
However, if I do not obtain the remedy as just outlined within a reasonable period of days hence, I shall contact authorities to begin investigation of this incident. As I'm sure you know, the this type of offense when pursued across state lines and/or through interstate communications is a federal offense. Regardless of your firm's culpability or innocence, I am sure you want to avoid the negative impact an FBI investigation would have on your business and personal dealings. This situation must be rectified without delay and to my full satisfaction. Please contact me now.
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