Failure to close down properly

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I have a computer which fails to close down properly.

I get the "Windows logging off" and "Windows shutting down" messages, a
click, the sound of something slowing down (?the hard disk as the CPU fan is
spinning) and then a black screen. The computer has to be switched off
manually.

This is a fresh install of Win XP SP2!

Any ideas please what is happening and how to resolve the problem?

Thanks.

Bill Ridgeway
Computer Solutions

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Bill, check here
http://aumha.org/win5/a/shtdwnxp.php

"Bill Ridgeway" <info@1001solutions.co.uk> wrote in message
news:d6o1i9$ild$1@newsg4.svr.pol.co.uk...
>I have a computer which fails to close down properly.
>
> I get the "Windows logging off" and "Windows shutting down" messages, a
> click, the sound of something slowing down (?the hard disk as the CPU fan
> is spinning) and then a black screen. The computer has to be switched off
> manually.
>
> This is a fresh install of Win XP SP2!
>
> Any ideas please what is happening and how to resolve the problem?
>
> Thanks.
>
> Bill Ridgeway
> Computer Solutions
>
>