Tom's Hardware > Forum > Windows 7 > Windows 7 64-bit sound problems
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neoriginal   09-06-2009 at 01:30:46 AM

I noticed the front audio and microphone jack were not working, so I tried downloading a Sigmatel driver from Intel's support section. During the installation a message popped up saying my version of Windows was not compatible, and I thought "OK, that makes sense, I'm on 7 now." Well, now my sound is completely gone and I need a way to fix it.

Prior to this I was running Windows Vista Home Basic 32-bit, and am now on Windows 7 Professional 64-bit. Following the installation, my sound was fine (except for the jacks) but now my sound is gone.

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Bronze Win 7 badge Jonmor68   09-06-2009 at 03:31:48 AM

Try using Device Manager to search for audio driver, to at least get it back to where it was working before, if you have a restore point prior to attempting to install the Sigmatel driver try that.
I don't have front jacks connected so can't check, but there may be a setting in the audio mixer to activate front connections, I'm assuming they worked before in Vista, if not they may not be connected.

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neoriginal   09-06-2009 at 10:38:36 AM

I managed to find the Sigmatel Audio Control Panel folder in my windows.old folder. That fixed the problem. Thank you anyway.

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