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Gateway NV53 Display Won't Turn on at Startup

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August 26, 2012 12:44:57 PM

Hello, I am trying to diagnose a proble with my Gateway NV53. It has Windows 8 Professional installed on it, an Amd Athlon II X2 M300 processor, and 4 gigs of Ram.

The Problem: Whenever I attempt to start up the laptop, the laptop itself turns on, but the laptop screen won't turn on.

Things I have tried: At times the screen has turned on, but only after I play around with it. I have tried connecing and external display, but that screen is black also. Whenever I shake the laptop, at times it will turn on. Other times, if I jiggle the external monitor cable, it will also turn on. I have also let the laptop run for an hour. I shut it off, turn it on again, and it's fine. Now, it is turning on less often. I have taken apart the laptop, cleaned the CPU heatsink, and changed the CMOS battery. I got the screen to work after that, but after shutdown, I couldn't really get it the screen to work properly.

What works: RAM, hard drive spins (I can hear the needle moving), wireless adapter, CPU heats up (after standing for a bit, the fan begins to work faster), touch pad,
touch media buttons, speakers

Diagnosis: My guess is that the problem is the motherboard, GPU, or the BIOS.

Thank you for hearing me out! I really need some help.
January 14, 2013 7:59:33 PM

yevy0156 said:
Hello, I am trying to diagnose a proble with my Gateway NV53. It has Windows 8 Professional installed on it, an Amd Athlon II X2 M300 processor, and 4 gigs of Ram.

The Problem: Whenever I attempt to start up the laptop, the laptop itself turns on, but the laptop screen won't turn on.

Things I have tried: At times the screen has turned on, but only after I play around with it. I have tried connecing and external display, but that screen is black also. Whenever I shake the laptop, at times it will turn on. Other times, if I jiggle the external monitor cable, it will also turn on. I have also let the laptop run for an hour. I shut it off, turn it on again, and it's fine. Now, it is turning on less often. I have taken apart the laptop, cleaned the CPU heatsink, and changed the CMOS battery. I got the screen to work after that, but after shutdown, I couldn't really get it the screen to work properly.

What works: RAM, hard drive spins (I can hear the needle moving), wireless adapter, CPU heats up (after standing for a bit, the fan begins to work faster), touch pad,
touch media buttons, speakers

Diagnosis: My guess is that the problem is the motherboard, GPU, or the BIOS.

Thank you for hearing me out! I really need some help.

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January 14, 2013 8:04:13 PM

Am also experiencing similar problems with my Gateway NV53. I have connected the laptop to an external monitor and the problem persist, i have tried the HD in another computer and it works fine, the memory also works in other computers. My next step would be to check the BIOS.
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a c 249 D Laptop
February 23, 2013 4:52:45 PM

Hi :) 

CLOSING due to age... but please start another thread if you are still having problems , which I will answer promptly...

All the best Brett :) 
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a c 249 D Laptop
February 23, 2013 4:53:01 PM

Best answer selected by Brett928S2.
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a c 249 D Laptop
February 23, 2013 4:53:05 PM

This topic has been closed by Brett928S2
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