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Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Visioneer 4800

Visioneer 4800

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Anonymous   05-22-2005 at 03:01:01 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Help
I have the above scanner with updated drivers and evertime i try to scan i
get the error message saying scanner locked,

But there is no lock

Please help?

Add a reply
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Anonymous   05-22-2005 at 03:39:09 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

"mrb2612" wrote:

> Help
> I have the above scanner with updated drivers and evertime i try to scan i
> get the error message saying scanner locked,
>
> But there is no lock
>
> Please help?
Hello, Have you released the optical head locking device? Located on the
bottom of the unit. Installed to protect the device during shipping.
Take Care.
beamish.

Reply to Anonymous
Anonymous   05-22-2005 at 03:59:15 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Hello

There is no optical locking head device?

Andy

"beamish" wrote:

>
>
> "mrb2612" wrote:
>
> > Help
> > I have the above scanner with updated drivers and evertime i try to scan i
> > get the error message saying scanner locked,
> >
> > But there is no lock
> >
> > Please help?
> Hello, Have you released the optical head locking device? Located on the
> bottom of the unit. Installed to protect the device during shipping.
> Take Care.
> beamish.

Reply to Anonymous
Anonymous   05-22-2005 at 06:33:02 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

"mrb2612" wrote:

> Hello
>
> There is no optical locking head device?
>
> Andy
>
> "beamish" wrote:
>
> >
> >
> > "mrb2612" wrote:
> >
> > > Help
> > > I have the above scanner with updated drivers and evertime i try to scan i
> > > get the error message saying scanner locked,
> > >
> > > But there is no lock
> > >
> > > Please help?
> > Hello, Have you released the optical head locking device? Located on the
> > bottom of the unit. Installed to protect the device during shipping.
> > Take Care.
> > beamish.
Hello, I have a different model, on the bottom left side rear has a
lock/unlock device. If your model does not have this feature then suggest
that removal "total" of the software and a reinstall. Also try the scanner
newsgroup may find others with the same problem. alt.comp.periphs.scanner
Sorry that I am of so little help.
Take Care.
beamish.

Reply to Anonymous
Anonymous   06-03-2005 at 10:44:02 AM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

if you go to scansofts website you will see this is because their software is
not compatible with xp sp2 and there is no fix - their answer is to uninstall
sp2

"mrb2612" wrote:

> Help
> I have the above scanner with updated drivers and evertime i try to scan i
> get the error message saying scanner locked,
>
> But there is no lock
>
> Please help?

Reply to Anonymous
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