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My acer laptop wont shut down

my acer lap top wont shut down or log off, there is a padlock symbol lit up and wanderin if this is the problem
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  1. Best answer
    Could be the screen is locked from moving if it's a tablet laptop, there is a slider switch on the laptop that toggles that on and off. Not being able to shut off or log off can be caused by a program that will not shut down properly.

    Just hold in the power button for a bit, it will shut off, see if happens again after you restart.
  2. Best answer selected by Brett928S2.
  3. This topic has been closed by Maziar
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