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Almost all Internet apps stopped working after SP2

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Anonymous
May 25, 2005 7:36:43 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I recently installed SP 2 on this computer, because I had problems
connecting to secure websites. Now I can't connect to any websites, my
email doesn't work, yet I can access Usenet *only* using Agent.
I thought it might be a problem with DNS because I could still connect
to other computers on the Internet, including the web interface of my
router, but I can resolve and ping websites outside my network, I just
can't connect to them with IE or Firefox, or check my email. FTP
doesn't work either.

Randy R
May 25, 2005 3:39:18 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

The Windows Firewall is turned on automatically when SP2 is installed - make
sure there are no issues there with it blocking apps.

Locke

"Randy R" <nospam@rostie.net> wrote in message
news:r6s791psbnohhvfgkpob7187pc1ujg6gcj@4ax.com...
>I recently installed SP 2 on this computer, because I had problems
> connecting to secure websites. Now I can't connect to any websites, my
> email doesn't work, yet I can access Usenet *only* using Agent.
> I thought it might be a problem with DNS because I could still connect
> to other computers on the Internet, including the web interface of my
> router, but I can resolve and ping websites outside my network, I just
> can't connect to them with IE or Firefox, or check my email. FTP
> doesn't work either.
>
> Randy R
Anonymous
May 25, 2005 9:33:29 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Randy,

Create a System Restore point and try resetting the Winsock using NETSH
command-line. See the page below for more information:

Repair/Reset Winsock settings:
http://windowsxp.mvps.org/winsock.htm

Note that the NETSH WINSOCK RESET command removes all the third-party LSPs
and you may need to install them (for example.. Google Desktop Search) to
enable the functionality of that 3rd party program.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Randy R" <nospam@rostie.net> wrote in message
news:r6s791psbnohhvfgkpob7187pc1ujg6gcj@4ax.com...
>I recently installed SP 2 on this computer, because I had problems
> connecting to secure websites. Now I can't connect to any websites, my
> email doesn't work, yet I can access Usenet *only* using Agent.
> I thought it might be a problem with DNS because I could still connect
> to other computers on the Internet, including the web interface of my
> router, but I can resolve and ping websites outside my network, I just
> can't connect to them with IE or Firefox, or check my email. FTP
> doesn't work either.
>
> Randy R
Related resources
Anonymous
May 26, 2005 1:57:50 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

On Wed, 25 May 2005 17:33:29 +0530, "Ramesh, MS-MVP"
<ramesh@online.mvps.org> wrote:

>Randy,
>
>Create a System Restore point and try resetting the Winsock using NETSH
>command-line. See the page below for more information:
>
>Repair/Reset Winsock settings:
>http://windowsxp.mvps.org/winsock.htm
>
>Note that the NETSH WINSOCK RESET command removes all the third-party LSPs
>and you may need to install them (for example.. Google Desktop Search) to
>enable the functionality of that 3rd party program.

Unfortunately this didn't help. The errors I get in Outlook Express
are socket errors. I.E.
"The connection to the server has failed. Account: 'nospam @
Rostie.net', Server: 'smtp-server.kc.rr.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Is there anything else I can do short of reinstalling? The first thing
I tried was to disable Windows Firewall. I don't understand why Agent
works, but nothing else does, including other non-Microsoft apps,
(except I can connect to the firewall via Internet Explorer.)

When I connected the network cable from the computer directly to the
cable modem, it couldn't get an ip address.

I installed the netdiag utility and here is the output from it:

C:\Program Files\Support Tools>netdiag

................................

Computer Name: W16VK9RGALA9MRQ
DNS Host Name: w16vk9rgala9mrq
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 15 Model 2 Stepping 4, GenuineIntel
List of installed hotfixes :
Q147222


Netcard queries test . . . . . . . : Passed
[WARNING] The net card '1394 Net Adapter' may not be working
because it has not receive
d any packets.



Per interface results:

Adapter : Local Area Connection 2

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : w16vk9rgala9mrq.kc.rr.com
IP Address . . . . . . . . : 192.168.0.100
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.0.1
Dns Servers. . . . . . . . : 192.168.0.1


AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Passed

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service',
<20> 'WINS' names is missing.
No remote names have been found.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed
Dns domain name is not specified.
Dns forest name is not specified.


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
1 NetBt transport currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00>
'WorkStation Service', <03> '
Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed


Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
The redir is bound to 1 NetBt transport.

List of NetBt transports currently bound to the browser
NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
The browser is bound to 1 NetBt transport.


DC discovery test. . . . . . . . . : Skipped


DC list test . . . . . . . . . . . : Skipped


Trust relationship test. . . . . . : Skipped


Kerberos test. . . . . . . . . . . : Skipped


LDAP test. . . . . . . . . . . . . : Skipped


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Passed
Service status is: Started
Service startup is: Automatic
IPSec service is available, but no policy is assigned or active
Note: run "ipseccmd /?" for more detailed information


The command completed successfully

C:\Program Files\Support Tools>
Anonymous
May 26, 2005 10:44:03 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Randy,

You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error message
when you try to send or receive e-mail in Outlook or in Outlook Express:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q191687

How to perform advanced clean-boot troubleshooting in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;316434


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Randy R" <nospam@rostie.net> wrote in message
news:bb7b915vsg4rmo1be2hta5pl8ha37emr5h@4ax.com...
> On Wed, 25 May 2005 17:33:29 +0530, "Ramesh, MS-MVP"
> <ramesh@online.mvps.org> wrote:
>
>>Randy,
>>
>>Create a System Restore point and try resetting the Winsock using NETSH
>>command-line. See the page below for more information:
>>
>>Repair/Reset Winsock settings:
>>http://windowsxp.mvps.org/winsock.htm
>>
>>Note that the NETSH WINSOCK RESET command removes all the third-party LSPs
>>and you may need to install them (for example.. Google Desktop Search) to
>>enable the functionality of that 3rd party program.
>
> Unfortunately this didn't help. The errors I get in Outlook Express
> are socket errors. I.E.
> "The connection to the server has failed. Account: 'nospam @
> Rostie.net', Server: 'smtp-server.kc.rr.com', Protocol: SMTP, Port:
> 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> Is there anything else I can do short of reinstalling? The first thing
> I tried was to disable Windows Firewall. I don't understand why Agent
> works, but nothing else does, including other non-Microsoft apps,
> (except I can connect to the firewall via Internet Explorer.)
>
> When I connected the network cable from the computer directly to the
> cable modem, it couldn't get an ip address.
>
> I installed the netdiag utility and here is the output from it:
>
> C:\Program Files\Support Tools>netdiag
>
> ...............................
>
> Computer Name: W16VK9RGALA9MRQ
> DNS Host Name: w16vk9rgala9mrq
> System info : Windows 2000 Professional (Build 2600)
> Processor : x86 Family 15 Model 2 Stepping 4, GenuineIntel
> List of installed hotfixes :
> Q147222
>
>
> Netcard queries test . . . . . . . : Passed
> [WARNING] The net card '1394 Net Adapter' may not be working
> because it has not receive
> d any packets.
>
>
>
> Per interface results:
>
> Adapter : Local Area Connection 2
>
> Netcard queries test . . . : Passed
>
> Host Name. . . . . . . . . : w16vk9rgala9mrq.kc.rr.com
> IP Address . . . . . . . . : 192.168.0.100
> Subnet Mask. . . . . . . . : 255.255.255.0
> Default Gateway. . . . . . : 192.168.0.1
> Dns Servers. . . . . . . . : 192.168.0.1
>
>
> AutoConfiguration results. . . . . . : Passed
>
> Default gateway test . . . : Passed
>
> NetBT name test. . . . . . : Passed
> [WARNING] At least one of the <00> 'WorkStation Service', <03>
> 'Messenger Service',
> <20> 'WINS' names is missing.
> No remote names have been found.
>
> WINS service test. . . . . : Skipped
> There are no WINS servers configured for this interface.
>
>
> Global results:
>
>
> Domain membership test . . . . . . : Passed
> Dns domain name is not specified.
> Dns forest name is not specified.
>
>
> NetBT transports test. . . . . . . : Passed
> List of NetBt transports currently configured:
> NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
> 1 NetBt transport currently configured.
>
>
> Autonet address test . . . . . . . : Passed
>
>
> IP loopback ping test. . . . . . . : Passed
>
>
> Default gateway test . . . . . . . : Passed
>
>
> NetBT name test. . . . . . . . . . : Passed
> [WARNING] You don't have a single interface with the <00>
> 'WorkStation Service', <03> '
> Messenger Service', <20> 'WINS' names defined.
>
>
> Winsock test . . . . . . . . . . . : Passed
>
>
> DNS test . . . . . . . . . . . . . : Passed
>
>
> Redir and Browser test . . . . . . : Passed
> List of NetBt transports currently bound to the Redir
> NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
> The redir is bound to 1 NetBt transport.
>
> List of NetBt transports currently bound to the browser
> NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
> The browser is bound to 1 NetBt transport.
>
>
> DC discovery test. . . . . . . . . : Skipped
>
>
> DC list test . . . . . . . . . . . : Skipped
>
>
> Trust relationship test. . . . . . : Skipped
>
>
> Kerberos test. . . . . . . . . . . : Skipped
>
>
> LDAP test. . . . . . . . . . . . . : Skipped
>
>
> Bindings test. . . . . . . . . . . : Passed
>
>
> WAN configuration test . . . . . . : Skipped
> No active remote access connections.
>
>
> Modem diagnostics test . . . . . . : Passed
>
> IP Security test . . . . . . . . . : Passed
> Service status is: Started
> Service startup is: Automatic
> IPSec service is available, but no policy is assigned or active
> Note: run "ipseccmd /?" for more detailed information
>
>
> The command completed successfully
>
> C:\Program Files\Support Tools>
>
>
>
>
>
>
!