Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Randy,
You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error message
when you try to send or receive e-mail in Outlook or in Outlook Express:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q191687
How to perform advanced clean-boot troubleshooting in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;316434
--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
"Randy R" <nospam@rostie.net> wrote in message
news:bb7b915vsg4rmo1be2hta5pl8ha37emr5h@4ax.com...
> On Wed, 25 May 2005 17:33:29 +0530, "Ramesh, MS-MVP"
> <ramesh@online.mvps.org> wrote:
>
>>Randy,
>>
>>Create a System Restore point and try resetting the Winsock using NETSH
>>command-line. See the page below for more information:
>>
>>Repair/Reset Winsock settings:
>>http://windowsxp.mvps.org/winsock.htm
>>
>>Note that the NETSH WINSOCK RESET command removes all the third-party LSPs
>>and you may need to install them (for example.. Google Desktop Search) to
>>enable the functionality of that 3rd party program.
>
> Unfortunately this didn't help. The errors I get in Outlook Express
> are socket errors. I.E.
> "The connection to the server has failed. Account: 'nospam @
> Rostie.net', Server: 'smtp-server.kc.rr.com', Protocol: SMTP, Port:
> 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> Is there anything else I can do short of reinstalling? The first thing
> I tried was to disable Windows Firewall. I don't understand why Agent
> works, but nothing else does, including other non-Microsoft apps,
> (except I can connect to the firewall via Internet Explorer.)
>
> When I connected the network cable from the computer directly to the
> cable modem, it couldn't get an ip address.
>
> I installed the netdiag utility and here is the output from it:
>
> C:\Program Files\Support Tools>netdiag
>
> ...............................
>
> Computer Name: W16VK9RGALA9MRQ
> DNS Host Name: w16vk9rgala9mrq
> System info : Windows 2000 Professional (Build 2600)
> Processor : x86 Family 15 Model 2 Stepping 4, GenuineIntel
> List of installed hotfixes :
> Q147222
>
>
> Netcard queries test . . . . . . . : Passed
> [WARNING] The net card '1394 Net Adapter' may not be working
> because it has not receive
> d any packets.
>
>
>
> Per interface results:
>
> Adapter : Local Area Connection 2
>
> Netcard queries test . . . : Passed
>
> Host Name. . . . . . . . . : w16vk9rgala9mrq.kc.rr.com
> IP Address . . . . . . . . : 192.168.0.100
> Subnet Mask. . . . . . . . : 255.255.255.0
> Default Gateway. . . . . . : 192.168.0.1
> Dns Servers. . . . . . . . : 192.168.0.1
>
>
> AutoConfiguration results. . . . . . : Passed
>
> Default gateway test . . . : Passed
>
> NetBT name test. . . . . . : Passed
> [WARNING] At least one of the <00> 'WorkStation Service', <03>
> 'Messenger Service',
> <20> 'WINS' names is missing.
> No remote names have been found.
>
> WINS service test. . . . . : Skipped
> There are no WINS servers configured for this interface.
>
>
> Global results:
>
>
> Domain membership test . . . . . . : Passed
> Dns domain name is not specified.
> Dns forest name is not specified.
>
>
> NetBT transports test. . . . . . . : Passed
> List of NetBt transports currently configured:
> NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
> 1 NetBt transport currently configured.
>
>
> Autonet address test . . . . . . . : Passed
>
>
> IP loopback ping test. . . . . . . : Passed
>
>
> Default gateway test . . . . . . . : Passed
>
>
> NetBT name test. . . . . . . . . . : Passed
> [WARNING] You don't have a single interface with the <00>
> 'WorkStation Service', <03> '
> Messenger Service', <20> 'WINS' names defined.
>
>
> Winsock test . . . . . . . . . . . : Passed
>
>
> DNS test . . . . . . . . . . . . . : Passed
>
>
> Redir and Browser test . . . . . . : Passed
> List of NetBt transports currently bound to the Redir
> NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
> The redir is bound to 1 NetBt transport.
>
> List of NetBt transports currently bound to the browser
> NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3}
> The browser is bound to 1 NetBt transport.
>
>
> DC discovery test. . . . . . . . . : Skipped
>
>
> DC list test . . . . . . . . . . . : Skipped
>
>
> Trust relationship test. . . . . . : Skipped
>
>
> Kerberos test. . . . . . . . . . . : Skipped
>
>
> LDAP test. . . . . . . . . . . . . : Skipped
>
>
> Bindings test. . . . . . . . . . . : Passed
>
>
> WAN configuration test . . . . . . : Skipped
> No active remote access connections.
>
>
> Modem diagnostics test . . . . . . : Passed
>
> IP Security test . . . . . . . . . : Passed
> Service status is: Started
> Service startup is: Automatic
> IPSec service is available, but no policy is assigned or active
> Note: run "ipseccmd /?" for more detailed information
>
>
> The command completed successfully
>
> C:\Program Files\Support Tools>
>
>
>
>
>
>