Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
shdocvs.dll does not seem to be an XP file. I can find no info at all about
it.
Do a Search on your machine for shdocvs.dll.
If/when found note the path to the folder it's in.
Right click shdocvs.dll and select Properties.
Look under every tab for any info that may tell what it is.
I suspect malware.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:8C7CEC16-B7D2-401C-85F6-D349A8A9A279@microsoft.com,
champayne <champayne@discussions.microsoft.com> hunted and pecked:
> "Wesley Vogel" wrote:
>
>> Do these popups have any words in them? These words may be clues.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:A37CA0E6-AFDE-4247-8B8E-DE00D41DA286@microsoft.com,
>> champayne <champayne@discussions.microsoft.com> hunted and pecked:
>>> whenever I try to open Help form the start menu or administrative tools
>>> from the control panel menu a windows explorer error popup appears. this
>>> has been going on for a couple of days now and other than that the os is
>>> stable. any ideas?
>>
>
>
> Here's the infor on the popup
>
>
> Microsoft Help and Support Center
>
> Microsoft Help and Support Center has encountered a
> problem and needs to close. We are sorry for the
> inconvenience.
>
> If you were in the middle of something, the information you were working
> on might be lost.
>
> Please tell Microsoft about this problem.
> We have created an error report that you can send to help us improve
> Microsoft Help and Support Center. We will treat this report as
> confidential and anonymous.
>
> To see what data this error report contains, click here.
>
>
> Error signature
> AppName: helpctr.exe
> AppVer: 5.1.2600.2180
> ModName: shdocvs.dll
> ModVer: 6.0.2900.2627
> Offset: 00029c94
>
>
> I saved the file that Microsoft generated for the error if you'd like to
> see that too.
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