G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I am trying to repair my mother-in-law's PC, with no success. I got a
message that stated there was a problem with the Active Desktop. Click on
this button to restore the active desktop. I click on the button and nothing
happens. My standard background is replaced by a tan background that
intermittently flashes.
Additionally, I can no longer run any applications on this PC. I was able to
boot from my Norton SystemWorks CD and run various utilities. No luck. I was
able to do a safe mode boot and run SFC /scannow, no luck. I have scanned
for viruses, no luck. I am stumped.
I am trying to avoid having to reformat and reload XP. Any help would be
greatly appreciated.
Andrew in Kansas City
I am trying to repair my mother-in-law's PC, with no success. I got a
message that stated there was a problem with the Active Desktop. Click on
this button to restore the active desktop. I click on the button and nothing
happens. My standard background is replaced by a tan background that
intermittently flashes.
Additionally, I can no longer run any applications on this PC. I was able to
boot from my Norton SystemWorks CD and run various utilities. No luck. I was
able to do a safe mode boot and run SFC /scannow, no luck. I have scanned
for viruses, no luck. I am stumped.
I am trying to avoid having to reformat and reload XP. Any help would be
greatly appreciated.
Andrew in Kansas City