Problem With XP Pro and Virus

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi, my friend is running XP Pro and he found out he has several Virus, the
main one is called Trojan/spy.html.smitfraud.c When he Runs McAfee anti
virus , It will not let him delete or isolate all of them. My Question is
this, Does he have to reformat his hard drive and if so how does he do it ?
Any assistance is appreciated. Also it would not allow him to do a system
restore. He can not access any websites and will not let him log onto any
browsers.

Thanks
Ed

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

He isnt able to access the internet to down load anything, cant access any
email or anything. Any other ideas ?

"Billy" wrote:

>
> "Ed" <Ed@discussions.microsoft.com> wrote in message
> news:727218CB-B1A5-457B-A487-B511BB199564@microsoft.com...
> > Hi, my friend is running XP Pro and he found out he has several Virus,
> the
> > main one is called Trojan/spy.html.smitfraud.c When he Runs McAfee
> anti
> > virus , It will not let him delete or isolate all of them. My Question
> is
> > this, Does he have to reformat his hard drive and if so how does he do
> it ?
> > Any assistance is appreciated. Also it would not allow him to do a
> system
> > restore. He can not access any websites and will not let him log onto
> any
> > browsers.
> >
> > Thanks
> >
>
> Try this link for info on removal. If you need further help look at the
> reference to HiJack This and Geekstogo.
> http://www.wilderssecurity.com/showthread.php?t=75890
>
>
>