Archived from groups: rec.games.video.arcade.collecting (
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>> emails don't always get through...
It's amazing how many people think that e-mail is "guaranteed delivery" when
in fact it's FAR from it... it's a best try deliver service.
That's why they have read-receipts..
"Craig Yarbrough" <hyarbr01@harris.com> wrote in message
news:1119191617.556115.322930@f14g2000cwb.googlegroups.com...
>I can kinda see where Nathan is coming from, but I'd also have to agree
> with Don on this one. (Way to walk the fence, eh? ;-) When you're
> distressed about a purchase a week can seem like a long time to wait
> for customer support. But then stuff happens, emails don't always get
> through, people go on vacation, etc. I think 2-3 weeks is a reasonable
> amount if time to resolve a conflict. One week and you may have jumped
> the gun a bit. Now regardless of the condition of the boardset, if the
> seller is willing to do what it takes to make the deal right, then you
> have to respect that. Here again stuff happens, auctions pictures get
> mixed up, people send out the wrong board, etc. It happens. You can't
> always assume the worst form people. If in doubt, check the NG first.
>
> I've had deals with Don in the past and while it has taken months to
> finish a transaction, he does follow through eventually. I've learned
> that patience is key in this hobby. If it's a business that's one
> thing, but very few people are here to put food on the table.
>
> - Craig
>