Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
When I type control userpasswords the window starts to open but It stops the
compunter just like when clicking the icon in the control panel. I have to
re-boot to the the computer working again.
Yes, I did ckeck compatibility throght the setup disk of XP. The result It
say That I should need drivres for the sond sistem and that some softwear
might not work as Skype.
I'm just gone go back to 98...
"Ronnie Vernon MVP" wrote:
> Michel
>
> Click Start/Run and type control userpasswords and click ok. Does this
> open the
> user accounts?
>
> Did you check for hardware compatibility before installing XP on that
> computer?
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
> In memory of our dear friend, MVP Alex Nichol
> http://www.dts-l.org/
>
> Michel wrote:
> > Thank you Ronnie. In the eventvwr I have the folloming erros:
> >
> > Tipo de evento: Erro
> > Fonte de evento: Application Hang
> > Categoria do evento: (101)
> > Id. do evento: 1002
> > Data: 26/4/2005
> > Hora: 20:48:36
> > Usuário: N/A
> > Computador: MICHEL
> > Descrição:
> > Aplicativo com falha IEXPLORE.EXE, versão 6.0.2800.1106, módulo com
> > falha hungapp, versão 0.0.0.0, endereço com falha 0x00000000.
> >
> > Para obter mais informações, visite o Centro de ajuda e suporte em
> > http://go.microsoft.com/fwlink/events.asp.
> > Dados:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> >
> > Tipo de evento: Aviso
> > Fonte de evento: Userenv
> > Categoria do evento: Nenhuma
> > Id. do evento: 1524
> > Data: 26/4/2005
> > Hora: 16:41:57
> > Usuário: MICHEL\michel
> > Computador: MICHEL
> > Descrição:
> > O Windows não pode descarregar o seu arquivo de Registro de classes -
> > ele ainda está sendo usado por outros aplicativos ou serviços. O
> > arquivo será descarregado quando não estiver mais em uso.
> >
> >
> >
> > Para obter mais informações, visite o Centro de ajuda e suporte em
> > http://go.microsoft.com/fwlink/events.asp.
> > Tipo de evento: Erro
> > Fonte de evento: Application Hang
> > Categoria do evento: (101)
> > Id. do evento: 1002
> > Data: 26/4/2005
> > Hora: 16:38:23
> > Usuário: N/A
> > Computador: MICHEL
> > Descrição:
> > Aplicativo com falha IEXPLORE.EXE, versão 6.0.2800.1106, módulo com
> > falha hungapp, versão 0.0.0.0, endereço com falha 0x00000000.
> >
> > Para obter mais informações, visite o Centro de ajuda e suporte em
> > http://go.microsoft.com/fwlink/events.asp.
> > Dados:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> > Tipo de evento: Erro
> > Fonte de evento: Application Hang
> > Categoria do evento: Nenhuma
> > Id. do evento: 1001
> > Data: 26/4/2005
> > Hora: 15:00:42
> > Usuário: N/A
> > Computador: MICHEL
> > Descrição:
> > Falha no compartimento de memória 21955421.
> >
> > Para obter mais informações, visite o Centro de ajuda e suporte em
> > http://go.microsoft.com/fwlink/events.asp.
> > Dados:
> > 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> > 0008: 32 31 39 35 35 34 32 31 21955421
> > 0010: 0d 0a ..
> > Tipo de evento: Erro
> > Fonte de evento: Application Hang
> > Categoria do evento: (101)
> > Id. do evento: 1002
> > Data: 26/4/2005
> > Hora: 15:00:34
> > Usuário: N/A
> > Computador: MICHEL
> > Descrição:
> > Aplicativo com falha IEXPLORE.EXE, versão 6.0.2800.1106, módulo com
> > falha hungapp, versão 0.0.0.0, endereço com falha 0x00000000.
> >
> > Para obter mais informações, visite o Centro de ajuda e suporte em
> > http://go.microsoft.com/fwlink/events.asp.
> > Dados:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> > 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> > 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> > 0028: 31 31 30 36 20 69 6e 20 1106 in
> > 0030: 68 75 6e 67 61 70 70 20 hungapp
> > 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> > 0040: 61 74 20 6f 66 66 73 65 at offse
> > 0048: 74 20 30 30 30 30 30 30 t 000000
> > 0050: 30 30 00
> >
> > In the Msinfo32 I have one problem with the audio adpter and with on
> > thing I don't know what is it. NP APM legacy interface node.
> > Identifications ROOT\NTAPM\0000 (it says it is not ativated)
> >
> > On the windows reporting erros I have erros regarding Internet
> > explorer and one that my be resultnh in the user account problens
> > that says:
> >
> >
> > Error on the memory compartment 21955421.
> > (type: Application Hang)
> >
> > Thank you again
> >
> > "Ronnie Vernon MVP" wrote:
> >
> >> Michel wrote:
> >>> I just installed the XP into a new machine that used to run windows
> >>> 98 and I can't access the user accounts page. I open the control
> >>> panel then click on user accounts and it's stars openning the accont
> >>> page but then the computer crashes, stops working even the mouse
> >>> stops moving. All of the other appliucaion on the control panel
> >>> works fine, but the user accounts. I have to re boot the sistem to
> >>> get it
> >>> back. Ano one have an Idea of what I can do?
> >>
> >> You need to do some basic troubleshooting to to diagnose this
> >> problem.
> >>
> >> 1. Go to Start/Run and type: eventvwr.msc and press OK. This
> >> will open the Event Viewer. Click the Applications item on the left
> >> side. On the right side, look for any "X" error messages that may be
> >> displayed. Double click the error entry to see the details. The
> >> specific module causing the error will be shown there. You can click
> >> the Copy icon in the details dialog box to copy the entire details
> >> of the error to the clipboard and paste it into a reply here.
> >>
> >> 2. Go to Start/Run and type: msinfo32 and press OK. Click on
> >> Components/Problem Devices to see any hardware that may be having
> >> problems. Click on Software Environment/Windows Error Reporting to
> >> see any possible conflicts and or error messages.
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >>
> >> In memory of our dear friend, MVP Alex Nichol
> >> http://www.dts-l.org/
>
> --
>
>
>
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