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Problem with IE

Last response: in Windows XP
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Anonymous
May 30, 2005 3:31:58 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I`m trying to help a neighbor with an IE installation problem and am not
sure if this the group to ask but if not maybe I could be directed to
the right place.
Problem: There is no icon on the desktop for IE. Tried to Install IE 6.0
on her computer. Exe program downloads OK but when I try to install it,
it says that a newer version is already installed on the computer and
this will not be installed. I`ve checked the Internet Explorer file in
the Program Files but there is no Internet Explorer there. Any help on
how to install this would be appreciated. (I ran a Virus scan and
removed removed alot of virus but this didn`t help.)

More about : problem

Anonymous
May 30, 2005 7:38:04 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Checkout
http://support.microsoft.com/kb/318378/EN-US/

--
Michael

"Mal" <mstockma@nospam.neo.rr.com> wrote in message
news:u6J4jgMZFHA.3488@tk2msftngp13.phx.gbl...
> I`m trying to help a neighbor with an IE installation problem and am not
> sure if this the group to ask but if not maybe I could be directed to the
> right place.
> Problem: There is no icon on the desktop for IE. Tried to Install IE 6.0
> on her computer. Exe program downloads OK but when I try to install it, it
> says that a newer version is already installed on the computer and this
> will not be installed. I`ve checked the Internet Explorer file in the
> Program Files but there is no Internet Explorer there. Any help on how to
> install this would be appreciated. (I ran a Virus scan and removed removed
> alot of virus but this didn`t help.)
Anonymous
May 30, 2005 11:25:49 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Michael T wrote:
> Checkout
> http://support.microsoft.com/kb/318378/EN-US/
>
> --
> Michael
>
> "Mal" <mstockma@nospam.neo.rr.com> wrote in message
> news:u6J4jgMZFHA.3488@tk2msftngp13.phx.gbl...
>
>>I`m trying to help a neighbor with an IE installation problem and am not
>>sure if this the group to ask but if not maybe I could be directed to the
>>right place.
>>Problem: There is no icon on the desktop for IE. Tried to Install IE 6.0
>>on her computer. Exe program downloads OK but when I try to install it, it
>>says that a newer version is already installed on the computer and this
>>will not be installed. I`ve checked the Internet Explorer file in the
>>Program Files but there is no Internet Explorer there. Any help on how to
>>install this would be appreciated. (I ran a Virus scan and removed removed
>>alot of virus but this didn`t help.)
>
>
>
Thank you. That`s what I wanted.
!