Archived from groups: alt.cellular.fido (
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I agree that that it would definitely be more convienient, and possibly
cheaper (as I don't know all the details on Global Roaming), to stick with
Fido.
My point is if the Mobility Guy became flustered and didn't have an answer
to a simple question, he is a tool, he should know the products and services
of the company he is representing much better. I myself would not have
suggested that as a frequenent world traveller, that our services would be
more convenient, or less expensive (as I don't know all the rates for the
Global Roaming, nor the cost that Bell Mobility would charge for a
mulit-band GSM phone). I would however, attempt to find a solution for the
customer instead of getting "flustered". In his case I would not suggest
that the customer change. I am not afraid to suggest another service if it
is clearly in the customers best interest.
This question is for Ian though, why were you looking for another option for
your cell phone usage?
G M
"Harry Eugene Ly" <consumers-get-bad-service@big-f*ing-companies.com> wrote
in message news
FYhd.43540$t45.1914803@weber.videotron.net...
> Ian's story was "can Bell provide him with a phone (signifies a single
> phone) that works in North America, England, Italy, etc.?" GSM is used in
> more parts of the world than CDMA. I'm not saying that GSM is better than
> CDMA but the simple truth is that GSM is used in more places in the world
> than CDMA. A multiband GSM phone will most likely work in more places in
> the world than a CDMA phone.
>
> I'm sure that Bell can provide a GSM phone to a customer if the customer
> travels to an area not serviced by CDMA but then, the customer wouldn't be
> using ***HIS/HER*** phone (with all the features that he/she is accustomed
> to using). I'm using a GSM smartphone and I doubt that if I were to go
> with Bell and I bought one of their CDMA smartphones, if I travelled to an
> area not serviced by CDMA, that they would give me a GSM phone with the
> same features as what I'm currently using.
>
>
> "G M" <greggm@sympatico.ca> wrote in message
> news:kPthd.637$dj2.169259@news20.bellglobal.com...
>> The Mobility Guy is a tool. If he actually knew the services that he
>> sold he would know about the global roaming.
>>
>> Not saying that it would be cheaper than Fido because I don't know the
>> rates. As a short answer, Bell Mobility can provide you with service in
>> all the areas you asked for. They can provide you with a GSM phone to
>> use when you are travelling to areas without CDMA coverage.
>>
>> The question is not really is the service better than Fido offers, but is
>> it better than rogers offers.
>>
>> G M
>>
>> "Ian Ryerson" <swampyfern@hotmail.com> wrote in message
>> news:3qlhd.99$dj2.70474@news20.bellglobal.com...
>>>> Fido is doing what's best for them.. are you?
>>>
>>> So I says to a Bell Mobility rep, "I need a phone that I can use all
>>> over North America, plus England, Italy, Germany and sometimes parts of
>>> Asia which also provides relatively fast internet access. Do you have
>>> any that'll do that?"
>>>
>>> Mobility sales guy to me, "I'm sorry, we don't."
>>>
>>> Says I to the Bell Guy, "Then why the heck would I want to switch to you
>>> guys from Fido?"
>>>
>>> Mobility guy, flustered, "I don't have an answer for you."
>>>
>>> Gotta love it.
>>>
>>
>>
>
>