Remote Assitance problem

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

MS Antispy software, and FAQ - Download MS anti-spyware beta :
http://www.microsoft.com/downloads [...] laylang=en and read the FAQ -
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

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Mark L. Ferguson
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
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"az-willie" <sclause@npole.com> wrote in message news:S9one.1769$Pp.1388@fed1read01...
> When I try to connect to a friend's computer after he has asked for remote assistance, I get an initial connection, then see a
> large black rectangle on his desktop followed by a flash of the Microsoft logo, then an error pops up that says:
>
> fsSTART() Generated error 481,"Invalid Picture", inside Failsafe.Bas
>
> We used to be able to do remote assistance and neither one of us has any idea what has changed or what has gotten corrupted. He is
> able to connect to and run my computer if we reverse the process.
>
> I'm also having trouble connecting to my brother via remote access but I'll leave that problem for another time. His machine is a
> nightmare of corruption I believe.