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Lost DSL Connection After Installation

Last response: in Windows XP
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Anonymous
June 1, 2005 9:44:50 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
repair my XP installation by booting from the XP CD-ROM. After the
installation completed, the problem I was trying to solve still existed and
I had an additional problem which didn't exist before...My DSL and dial-up
connections are gone and I can't reestablish them because, in the New
Connection Wizard, the first 2 choices are grayed out and can't be selected.
These choices are:

Connect using a dial-up modem

(and) Connect using a broadband connection that requires a username and
password

These are the 2 choices I need. Unfortunately, I've been unable to secure a
response from Microsoft about this situation for the last 36 hours so I'm
not sure how to get my connections back. Can anyone help?
June 2, 2005 1:02:02 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Modify your XP installation, and amongst the components check for
internet/connection type components, that may not have been installed

"Nick Cellino" <mechanic123@mindspring.com> wrote in message
news:%23zzVUwwZFHA.1088@TK2MSFTNGP14.phx.gbl...
> To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
> repair my XP installation by booting from the XP CD-ROM. After the
> installation completed, the problem I was trying to solve still existed
and
> I had an additional problem which didn't exist before...My DSL and dial-up
> connections are gone and I can't reestablish them because, in the New
> Connection Wizard, the first 2 choices are grayed out and can't be
selected.
> These choices are:
>
> Connect using a dial-up modem
>
> (and) Connect using a broadband connection that requires a username and
> password
>
> These are the 2 choices I need. Unfortunately, I've been unable to secure
a
> response from Microsoft about this situation for the last 36 hours so I'm
> not sure how to get my connections back. Can anyone help?
>
>
!