Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
repair my XP installation by booting from the XP CD-ROM. After the
installation completed, the problem I was trying to solve still existed and
I had an additional problem which didn't exist before...My DSL and dial-up
connections are gone and I can't reestablish them because, in the New
Connection Wizard, the first 2 choices are grayed out and can't be selected.
These choices are:
Connect using a dial-up modem
(and) Connect using a broadband connection that requires a username and
password
These are the 2 choices I need. Unfortunately, I've been unable to secure a
response from Microsoft about this situation for the last 36 hours so I'm
not sure how to get my connections back. Can anyone help?
To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
repair my XP installation by booting from the XP CD-ROM. After the
installation completed, the problem I was trying to solve still existed and
I had an additional problem which didn't exist before...My DSL and dial-up
connections are gone and I can't reestablish them because, in the New
Connection Wizard, the first 2 choices are grayed out and can't be selected.
These choices are:
Connect using a dial-up modem
(and) Connect using a broadband connection that requires a username and
password
These are the 2 choices I need. Unfortunately, I've been unable to secure a
response from Microsoft about this situation for the last 36 hours so I'm
not sure how to get my connections back. Can anyone help?
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