could be virus?

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

my friend has windows xp home on an HP computer. recently, she is not able
to sign in as system administrator, the page that usually shows user accounts
only has one account and should have 4. I understand that the administrator
account cannot be deleted but it appears that it has, so maybe a virus? She
is unable to add programs (virus programs, i.e. McAfee) because only the
administrator is able to do this. She cannot run System Recovery to reset.
Can anyone help with this?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Virus or:

adaware error Unable to Log On To Windows XP After Removing wsaupdater.exe: http://www.lavasofthelp.com/articles/v6/04/06/0901.html


--

Mark L. Ferguson
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"judymae" <judymae@discussions.microsoft.com> wrote in message news:607BE80F-2716-42E9-A535-C7795BE44E92@microsoft.com...
> my friend has windows xp home on an HP computer. recently, she is not able
> to sign in as system administrator, the page that usually shows user accounts
> only has one account and should have 4. I understand that the administrator
> account cannot be deleted but it appears that it has, so maybe a virus? She
> is unable to add programs (virus programs, i.e. McAfee) because only the
> administrator is able to do this. She cannot run System Recovery to reset.
> Can anyone help with this?