Sound Won't Work "Error failed to play test tone"
Tags:
- Drivers
- Windows 7
Last response: in Windows 7
asbroncos
July 4, 2010 12:33:57 AM
Hi. I have had some problems recently with my PC, and the latest is that my sound doesn't work. I have Realtek HD Audio.
I can still see my speakers under the Sound list in Control Panel, and they say they work. All of my drivers are up to date and say they work.
I have tried many things, some of which where disabling all sound effects under enhancements, reinstalling all the drivers, and restarting the Windows Audio.
Also when under Speaker Properties and in the advanced tab when i press test i get an error message that says failed to play test tone.
Please Help! i have spent many days trying to find out how to fix this, and i need sound. Thanks
I can still see my speakers under the Sound list in Control Panel, and they say they work. All of my drivers are up to date and say they work.
I have tried many things, some of which where disabling all sound effects under enhancements, reinstalling all the drivers, and restarting the Windows Audio.
Also when under Speaker Properties and in the advanced tab when i press test i get an error message that says failed to play test tone.
Please Help! i have spent many days trying to find out how to fix this, and i need sound. Thanks
More about : sound work error failed play test tone
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Reply to asbroncos
Before installing latest drivers, follow the good habit of removing older driver versions using
Driver Cleaner Pro 1.5 (Freeware)
http://www.afterdawn.com/software/desktop_software/othe...
or
Revouninstaller
http://www.revouninstaller.com/revo_uninstaller_free_do...
These tools may help you to remove the traces left!
Once the old drivers are uninstalled restart the system, Windows 7 will give basic drivers for Realtek HD audio (I'm also having same Realtek HD audio only). If not try installing New drivers!
Driver Cleaner Pro 1.5 (Freeware)
http://www.afterdawn.com/software/desktop_software/othe...
or
Revouninstaller
http://www.revouninstaller.com/revo_uninstaller_free_do...
These tools may help you to remove the traces left!
Once the old drivers are uninstalled restart the system, Windows 7 will give basic drivers for Realtek HD audio (I'm also having same Realtek HD audio only). If not try installing New drivers!
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Reply to saran008
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asbroncos
July 4, 2010 2:57:23 AM
Related resources
- Speaker wont play, but work in test - Tech Support
asbroncos
July 4, 2010 3:18:17 AM
asbroncos
July 4, 2010 4:24:51 AM
I have High Definition Audio Device and Realtek High Definition Audio. I'm not exactly sure why there is to, i think The Realtek is for the back panel that has in out and mic and the HD Audio device is for the front panel which has mic and headphones. My sound card is built into the mother board. Hahaha I wish. That was what i thought at first.
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Reply to asbroncos
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Reply to saran008
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calzada_alec
October 19, 2012 8:04:25 PM
Unfortunately I am having the exact same issue. The sound just suddenly died and I can't get it to work. Failed to play test tone comes up everytime I try and test the device. It still says that it is working properly, yet Spotify and WMP both say that there is a problem with my sound card.
Totally lost and need help!
I'm glad I'm not alone in this.
Totally lost and need help!
I'm glad I'm not alone in this.
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Reply to calzada_alec
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Makaveli84
November 20, 2012 10:52:02 PM
Soo 99
January 16, 2013 5:30:06 PM
petugas
July 22, 2013 8:33:10 PM
raduu1987
November 25, 2013 2:36:25 PM
shelbi814
November 30, 2013 1:23:50 PM
Makaveli84 said:
1) Start --> Run --> services.msc2) In "Services" window, select Windows Audio from the left, then right click on it and choose restart.
Thank you so much! This worked for me as well!
HP2000 quadcore intel i3
same problem sound suddenly stops working after 1 month of having it
reset my windows audio( I have windows 8) and it works!
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Reply to shelbi814
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Eddie Hart
December 14, 2013 9:23:55 AM
expat08
December 21, 2013 12:24:42 PM
Makaveli84 said:
1) Start --> Run --> services.msc2) In "Services" window, select Windows Audio from the left, then right click on it and choose restart.
Same problem. Sound suddenly stopped, getting same error when testing the sounds. Windows Media won't play because not recognizing sound device.
All drivers are updated, computer is not muted. The sound just completely stopped.
This suggestion did not work for me.
I also did a system restore to an earlier point and it still did not help.
SUGGESTIONS?! HELP!
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Reply to expat08
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metacarp
January 8, 2014 10:10:54 AM
expat08 said:
Same problem. Sound suddenly stopped, getting same error when testing the sounds. Windows Media won't play because not recognizing sound device.All drivers are updated, computer is not muted. The sound just completely stopped.
This suggestion did not work for me.
I also did a system restore to an earlier point and it still did not help.
SUGGESTIONS?! HELP!
Same here. Tried all sorts, incl. latest realtek driver, MS generic driver, restarting services, system restore to earliest available. No option for audio in my bios (Acer AspireOne netbook). Nothing works, either for speakers or headphones.
Any other ideas ?
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Reply to metacarp
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HyperMinimalism
May 12, 2014 6:17:26 PM
gsalas
May 18, 2014 7:06:01 AM
I had the same problem with the same sound card and it was solved with "Tweak.com windows repair tool". It looks like the problem was caused by my IObit registry cleaner messing up my "Windows 8 COM+ Unmarshalers". Tweak.com windows repair tool set them back to default and i had my sound back. Give it a try, it also fixed a bunch of other problems i didn't know i had.
I can still see my speakers under the Sound list in Control Panel, and they say they work. All of my drivers are up to date and say they work.
I have tried many things, some of which where disabling all sound effects under enhancements, reinstalling all the drivers, and restarting the Windows Audio.
Also when under Speaker Properties and in the advanced tab when i press test i get an error message that says failed to play test tone.
Please Help! i have spent many days trying to find out how to fix this, and i need sound. Thanks
asbroncos said:
Hi. I have had some problems recently with my PC, and the latest is that my sound doesn't work. I have Realtek HD Audio.I can still see my speakers under the Sound list in Control Panel, and they say they work. All of my drivers are up to date and say they work.
I have tried many things, some of which where disabling all sound effects under enhancements, reinstalling all the drivers, and restarting the Windows Audio.
Also when under Speaker Properties and in the advanced tab when i press test i get an error message that says failed to play test tone.
Please Help! i have spent many days trying to find out how to fix this, and i need sound. Thanks
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Reply to gsalas
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Nozhan66253
June 5, 2014 3:19:18 PM
Gizan
June 7, 2014 2:06:32 PM
Nozhan66253 said:
I had same issue... Installed sound card driver but no sound at all and error in dxdiag...Solution:
Start > Run > Type "cmd" Enter> Type "sfc/scannow" Enter
After like 10 hours of trying everything i could find on google, this was the final fix that worked... About 24 hours too late though since i bought a sound card from Newegg last night
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Reply to Gizan
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CE3
June 9, 2014 3:43:21 PM
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gaik
June 17, 2014 12:49:17 AM
CE3 said:
Nozhan66253 said:
I had same issue... Installed sound card driver but no sound at all and error in dxdiag...Solution:
Start > Run > Type "cmd" Enter> Type "sfc/scannow" Enter
I was trying to figure out why my Mother's laptop no longer had sound and this solution also worked for me.
Thanks!
Hi, I have the same problem on my Asus laptop. I've done the above but after I typed in 'scannow', it says I have to be an administrator to use the sfc utility. What do I type in after C:\Users\ASUS> ? I tried the other suggestion above and it did not work. Thanks.
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Reply to gaik
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cougar63701
June 22, 2014 6:13:43 PM
AjaniTsunami
June 23, 2014 1:59:40 PM
@gaik - Type cmd into the search bar. Right click on cmd and "run as administrator" then use sfc/scannow
Solution:
Start > Run > Type "cmd" Enter> Type "sfc/scannow" Enter
I was trying to figure out why my Mother's laptop no longer had sound and this solution also worked for me.
Thanks!
Hi, I have the same problem on my Asus laptop. I've done the above but after I typed in 'scannow', it says I have to be an administrator to use the sfc utility. What do I type in after C:\Users\ASUS> ? I tried the other suggestion above and it did not work. Thanks.
gaik said:
CE3 said:
Nozhan66253 said:
I had same issue... Installed sound card driver but no sound at all and error in dxdiag...Solution:
Start > Run > Type "cmd" Enter> Type "sfc/scannow" Enter
I was trying to figure out why my Mother's laptop no longer had sound and this solution also worked for me.
Thanks!
Hi, I have the same problem on my Asus laptop. I've done the above but after I typed in 'scannow', it says I have to be an administrator to use the sfc utility. What do I type in after C:\Users\ASUS> ? I tried the other suggestion above and it did not work. Thanks.
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Reply to AjaniTsunami
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iwanttobeamole
June 24, 2014 12:20:12 PM
gaik said:
CE3 said:
Nozhan66253 said:
I had same issue... Installed sound card driver but no sound at all and error in dxdiag...Solution:
Start > Run > Type "cmd" Enter> Type "sfc/scannow" Enter
I was trying to figure out why my Mother's laptop no longer had sound and this solution also worked for me.
Thanks!
Hi, I have the same problem on my Asus laptop. I've done the above but after I typed in 'scannow', it says I have to be an administrator to use the sfc utility. What do I type in after C:\Users\ASUS> ? I tried the other suggestion above and it did not work. Thanks.
You'll probably need to run command prompt as administrator. Find the command prompt shortcut in your start menu, right click it, and choose "run as administrator" Then you should be able to run sfc /scannow Of course your user account will also need to be an administrator account.
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Reply to iwanttobeamole
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rahul1980
July 11, 2014 6:03:11 PM
I am facing the same issue. The command prompt doesn't recognize me as administrator even though i have the privileges and am the only user. I have windows 8, and recently the laptop got windows updates. this usually happens when the laptop is not used to some time, and it goes into power saver mode. When you log back in, and try to play any youtube video, there is no sound. Even the videos don't work properly. I recently installed Foxit Standard trial version, and TeamViewer. I am not able to figure out what's causing this.
I have to simply restart the laptop for the sound to work!
I have to simply restart the laptop for the sound to work!
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Reply to rahul1980
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NoobShepherd
July 15, 2014 12:14:27 PM
rahul1980 said:
I am facing the same issue. The command prompt doesn't recognize me as administrator even though i have the privileges and am the only user. I have windows 8, and recently the laptop got windows updates. this usually happens when the laptop is not used to some time, and it goes into power saver mode. When you log back in, and try to play any youtube video, there is no sound. Even the videos don't work properly. I recently installed Foxit Standard trial version, and TeamViewer. I am not able to figure out what's causing this. I have to simply restart the laptop for the sound to work!
I'm having the same problem. It just started doing this after I updated a few days ago. I haven't received any error notifications about anything and supposedly my speakers are fine. Amazingly annoying. Hopefully there will be an update to fix this problem soon.
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Reply to NoobShepherd
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THANKYOUSOMUCH123
July 15, 2014 3:02:15 PM
bushraiqbalmotiwala
July 16, 2014 11:29:06 AM
eopewpew
July 23, 2014 8:01:00 AM
Silver Fang
August 3, 2014 9:04:27 AM
chopsicle
August 6, 2014 2:32:57 AM
I have tried all of these on a Lenovo G500 i3 running windows 8. Nothing works
. This is the result of the CLI....
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc/scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
I also tried to locate the cbs.log but that didn't prove fruitful either this was the result of that....
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc/scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
C:\windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
Really stuck on this guys, any help would be great thanks
. This is the result of the CLI....Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc/scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
I also tried to locate the cbs.log but that didn't prove fruitful either this was the result of that....
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc/scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
C:\windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
Really stuck on this guys, any help would be great thanks
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Reply to chopsicle
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mtnk
August 13, 2014 7:26:06 PM
ktm123
September 8, 2014 1:42:51 PM
Makaveli84 said:
1) Start --> Run --> services.msc2) In "Services" window, select Windows Audio from the left, then right click on it and choose restart.
I would like to say thank you, this happened to me, luckily the first site i looked on, and here it is. This worked brilliantly. I will genuinely write this down to be able to use and share as necessary. Thanks!!
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Reply to ktm123
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tjcaruana
September 13, 2014 3:22:13 PM
gcdon
October 5, 2014 2:54:13 PM
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