Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi there, well that was my only thoughts, perhaps try the gurus on the Windows Update
site, they may come up with some more suggestions. Please state your OS and what
you've already tried to avoid duplication.
Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US
"Jack Aubrey" <JackAubrey@discussions.microsoft.com> wrote in message
news:88BF5C4D-44F0-4F1D-8555-2E347B3BD40A@microsoft.com...
> Thanks for your suggestions. I tried all of them to the letter, including
> reinstalling MSI twice, but nothing has changed. I had the msi log turned on
> while I was doing all of this and this is what was recorded:
>
> [MSI30-KB884016.log]
> 0.821:
> ================================================================================
> 0.821: 2005/03/14 13:37:49.115 (local)
> 0.821: c:\0b74de5c0472670217e7c882\UPDATE\update.exe (version 5.5.31.0)
> 0.861: Service Pack started with following command line:
> 1.082: CheckSystem: ServicePack version Mismatch
> 1.082: DoInstallation: CheckSystem Failed: 0xf06b
> 1.112: Setup has detected that the Service Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 7.110: Message displayed to the user: Setup has detected that the Service
> Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 7.110: User Input: OK
> 7.110: Update.exe extended error code = 0xf06b
> 7.110: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
> 0.320:
> ================================================================================
> 0.320: 2005/05/10 13:49:08.328 (local)
> 0.320: g:\dcb90e52b27d9f388b3e08b569\UPDATE\update.exe (version 5.5.31.0)
> 0.360: Service Pack started with following command line:
> 0.500: CheckSystem: ServicePack version Mismatch
> 0.500: DoInstallation: CheckSystem Failed: 0xf06b
> 0.510: Setup has detected that the Service Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 5.678: Message displayed to the user: Setup has detected that the Service
> Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 5.678: User Input: OK
> 5.678: Update.exe extended error code = 0xf06b
> 5.678: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
> 0.581:
> ================================================================================
> 0.581: 2005/06/06 10:08:39.569 (local)
> 0.581: c:\a4b3ba448b9c3eac65be979c9a\UPDATE\update.exe (version 5.5.31.0)
> 0.611: Service Pack started with following command line:
> 0.831: CheckSystem: ServicePack version Mismatch
> 0.831: DoInstallation: CheckSystem Failed: 0xf06b
> 0.861: Setup has detected that the Service Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 7.280: Message displayed to the user: Setup has detected that the Service
> Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 7.280: User Input: OK
> 7.280: Update.exe extended error code = 0xf06b
> 7.280: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
>
> "TaurArian" wrote:
>
>> Try reinstalling WI
>>
>> Windows Installer 3.1 now available for XP
>>
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en
>>
>>
>> Other information:
>>
>> The "Windows Installer Service Could Not Be Accessed" Error Message appears When
>> You
>> Add or Remove Program - 1719
>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346
>> Error 1719. The Windows Installer Service could not be accessed. You may be
>> running
>> in safe mode or Windows Installer may not be correctly installed.
>>
>>
>>
>> This update helps resolve an issue where Windows Installer running on Windows XP
>> Service Pack 2 stops responding when you install an update.
>>
http://www.microsoft.com/downloads/details.aspx?FamilyID=36dd19df-bc5e-44b7-a339-6794d97994a2&DisplayLang=en
>>
>> How to resolve Common "Windows Installer" Problems
>>
;555175]http://support.microsoft.com/default.aspx?scid=kb;[LN];555175
>>
>>
>>
>>
>> Jack Aubrey wrote:
>> > I've read the KB articles for troubleshooting WI problems, but they
>> > have been of no help. I'm running WinXP Pro (SP-2) with all updates.
>> > Whenever something needs Installer, I get some variant of:
>> >
>> > "The Windows Installer Service could not be accessed. This can occur
>> > if you are running Windows in safe mode or if the Windows Installer
>> > is not correctly installed."
>> >
>> > I turned on the log and all of the error messages are essentially the
>> > same:
>> >
>> > 0.821: 2005/03/14 13:37:49.115 (local)
>> > 0.821: c:\0b74de5c0472670217e7c882\UPDATE\update.exe (version
>> > 5.5.31.0)
>> > 0.861: Service Pack started with following command line:
>> > 1.082: CheckSystem: ServicePack version Mismatch
>> > 1.082: DoInstallation: CheckSystem Failed: 0xf06b
>> > 1.112: Setup has detected that the Service Pack version of this system
>> > is newer than the update you are applying.
>> >
>> > There is no need to install this update.
>> > 7.110: Message displayed to the user: Setup has detected that the
>> > Service Pack version of this system
>> > is newer than the update you are applying.
>> >
>> > There is no need to install this update.
>> > 7.110: User Input: OK
>> > 7.110: Update.exe extended error code = 0xf06b
>> > 7.110: Update.exe return code was masked to 0x643 for MSI custom
>> > action compliance.
>> > 0.320:
>> >
>> > Any thoughts?
>>
>>
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