Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
A few days ago, my WinXP Home edition started restarting spontaneously. I
turned off auto-restart and after a few more restarts, I finally got a blue
screen. Besides the "A problem has been detected..." the relevant bits are...
I gather from the article on this fault that it is a read fault, but I don't
know how to determine which application/driver/etc. is involved. I've tried
rolling back the restore by a month (the problem has only presented itself
for a few days) and closing all unnecessary apps.
I haven't been able to run a full virus, or AdAware scan, because the
computer hasn't run long enough between restarts.
Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
"stephmon" <stephmon@discussions.microsoft.com> wrote in message
news:E81FD8E4-1E50-4110-ABF6-DEA3B7CD06F1@microsoft.com...
>A few days ago, my WinXP Home edition started restarting spontaneously. I
> turned off auto-restart and after a few more restarts, I finally got a
> blue
> screen. Besides the "A problem has been detected..." the relevant bits
> are...
>
> IRQL_NOT_LESS_OR_EQUAL
>
> Technical information:
> *** STOP: 0x0000000A (0x00556018, 0x0000001C, 0x00000000, 0x804E323B)
>
> I gather from the article on this fault that it is a read fault, but I
> don't
> know how to determine which application/driver/etc. is involved. I've
> tried
> rolling back the restore by a month (the problem has only presented itself
> for a few days) and closing all unnecessary apps.
>
> I haven't been able to run a full virus, or AdAware scan, because the
> computer hasn't run long enough between restarts.
>
> Any advice?
> --
> Cheers,
> Stephen
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
"stephmon" <stephmon@discussions.microsoft.com> wrote in message
news:E81FD8E4-1E50-4110-ABF6-DEA3B7CD06F1@microsoft.com...
>A few days ago, my WinXP Home edition started restarting spontaneously.
>I
> turned off auto-restart and after a few more restarts, I finally got a
> blue
> screen. Besides the "A problem has been detected..." the relevant bits
> are...
>
> IRQL_NOT_LESS_OR_EQUAL
>
> Technical information:
> *** STOP: 0x0000000A (0x00556018, 0x0000001C, 0x00000000, 0x804E323B)
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I would also suggest going into Control Panel/Administrative Tools/Event
Viewer and taking a look at both the Application and System listings in the
left panel. Tapping on those will reveal "events" in the right pane where
you can look for error messages denoted by either a yellow triangle with an
exclamation point (advisory) or a red circle with a white X (warning, real
issue). Those can be right-clicked with a selection of Properties to see a
portion of the problem. It may lead you to a specific driver or hardware
which is causing the issue.
--
Michael
"stephmon" <stephmon@discussions.microsoft.com> wrote in message
news:E81FD8E4-1E50-4110-ABF6-DEA3B7CD06F1@microsoft.com...
>A few days ago, my WinXP Home edition started restarting spontaneously. I
> turned off auto-restart and after a few more restarts, I finally got a
> blue
> screen. Besides the "A problem has been detected..." the relevant bits
> are...
>
> IRQL_NOT_LESS_OR_EQUAL
>
> Technical information:
> *** STOP: 0x0000000A (0x00556018, 0x0000001C, 0x00000000, 0x804E323B)
>
> I gather from the article on this fault that it is a read fault, but I
> don't
> know how to determine which application/driver/etc. is involved. I've
> tried
> rolling back the restore by a month (the problem has only presented itself
> for a few days) and closing all unnecessary apps.
>
> I haven't been able to run a full virus, or AdAware scan, because the
> computer hasn't run long enough between restarts.
>
> Any advice?
> --
> Cheers,
> Stephen
>Update:
>Another stop. This time, no "IRQL..." just...
>
>*** STOP: 0X0000000B8 (0X00000000, 0X00000000, 0X00000000, 0X00000000,)
That one is named ATTEMPTED_SWITCH_FROM_DPC and it is rarely
encountered (which is not much consolation).
Taking your two errors together and looking for a possible cause it
would appear that a device driver problem could produce both of these
messages.
Have you recently added any new components or accessories to the
computer? If so then check with the manufacturer's web sites for
these items and get the latest driver updates.
Have you recently updated the drivers for any of the hardware in your
computer? If so the try rolling back the driver to the previous
version. It is not unknown for new driver versions to have errors in
them.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Try all the following with existing dump files but you can also turn on the
Driver Verifier (type verifier in Start Run and follow the wizard). This is
strict checking of all drivers (so it makes computer slower). This may give
different error messages and pinpoint one driver that is not crashing but
causing another driver to crash. If you can't start after enabling verifier
choose Last Known Good Configuration at the Failed Boot menu (which will
start without verifier).
Get your XP CD and install Windows Support Tools.
Type in start run after installing and rebooting
pstat > "%userprofile%\desktop\driverlÂist.txt"
The last table in this file is a list of loaded drivers. Other things apart
from hardware uses drivers. Post the list of drivers (the last table only -
REPEAT THE LAST TABLE O N L Y ) or match the fault address to the driver.
Load the crash dump file into windbg (File - Load Crash Dump and it's in
c:\windows\minidump) and READ WHAT IT SAYS (you may need to tell it where
the symbol files are), then
Type
!Analyze -v
into Windbg's command line.
(this will hopefully tell you the faulty component)
If a minidump doesn't help use a kernel dump, if that doesn't help create a
full dump.
Also try typing the main error code in Help while online (ie,
Stop 0x50
and also try in the 8 digit form
stop 0x00000050)
and if there are too many hits use a filename if available. Generally memory
addresses are different for each computer (as each computer has a different
mix of drivers) so parameters aren't that useful for searching.
--
--------------------------------------------------------------------------------------------------
http://webdiary.smh.com.au/archive [...] 01075.html =================================================
"stephmon" <stephmon@discussions.microsoft.com> wrote in message news:E81FD8E4-1E50-4110-ABF6-DEA3B7CD06F1@microsoft.com...
> A few days ago, my WinXP Home edition started restarting spontaneously. I
> turned off auto-restart and after a few more restarts, I finally got a blue
> screen. Besides the "A problem has been detected..." the relevant bits are...
>
> IRQL_NOT_LESS_OR_EQUAL
>
> Technical information:
> *** STOP: 0x0000000A (0x00556018, 0x0000001C, 0x00000000, 0x804E323B)
>
> I gather from the article on this fault that it is a read fault, but I don't
> know how to determine which application/driver/etc. is involved. I've tried
> rolling back the restore by a month (the problem has only presented itself
> for a few days) and closing all unnecessary apps.
>
> I haven't been able to run a full virus, or AdAware scan, because the
> computer hasn't run long enough between restarts.
>
> Any advice?
> --
> Cheers,
> Stephen
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
One other thing.
I just solved (partially) a similar error this morning where I was getting
IRQL_NOT_LESS_OR_EQUAL and
PAGE_FAULT_IN_NON_PAGED_AREA. It appears to be a conflict between
ZoneAlarm's True Vector Internet Monitor and the Yahoo! Companion BHO
(Browser Helper Object). Not sure who is at fault here but early indications
are that I may have resolved it by removing Yahoo! Companion.
So if you have any Yahoo software from your ISP (mine is SBC Yahoo! DSL) I
would take a look at a possible problem.
Good luck and keep us posted.
--
Michael
"Michael T" <anonymous@sbcglobal.net> wrote in message
news:u6AyejxaFHA.1456@TK2MSFTNGP15.phx.gbl...
>I would also suggest going into Control Panel/Administrative Tools/Event
>Viewer and taking a look at both the Application and System listings in the
>left panel. Tapping on those will reveal "events" in the right pane where
>you can look for error messages denoted by either a yellow triangle with an
>exclamation point (advisory) or a red circle with a white X (warning, real
>issue). Those can be right-clicked with a selection of Properties to see a
>portion of the problem. It may lead you to a specific driver or hardware
>which is causing the issue.
>
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Thanks to everyone for the feedback, it's all been tremendous. I'm not sure
when I'll have a chance to tackle all of this, since I'm preparing to move to
California soon. Hopefully, I'll be back with good news in a few weeks.
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