Is my monitor shot or is it software related?

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I'm trying to get my friend's laptop fixed. The screen laptop screen is
showing nothing but a pattern of fine vertical lines. When hook up an
external monitor the external one is working fine. All I notice different
from the last time I worked on his computer is that the bios battery seems
dead. It's won't keep the set time after a reboot. Other than that
everything looks OK in device manager. I tried using FN+F4 to toggle between
screens but that didn't work. What could be wrong? Is it possible that it's
a software problem? Should I try to reinstall windows, or is it a hardware
problem? My thinking is If the video card was bad, or it was a
software/virus the external monitor wouldn't work. Any ideas?

--
Warmest regards,

Steve Horrillo, Realtor | Trainer | Hypnotherapist
http://brokeragenttraining.com (Advanced training for real estate
professionals)
http://over100percent.com (Realtors earn over 100 percent)

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Steve Horrillo" <usenet@stephenhorrillo.com> wrote in message
news:TgVpe.110360$J25.1570@bignews6.bellsouth.net...
| I'm trying to get my friend's laptop fixed. The screen laptop screen is
| showing nothing but a pattern of fine vertical lines. When hook up an
| external monitor the external one is working fine. All I notice different
| from the last time I worked on his computer is that the bios battery seems
| dead. It's won't keep the set time after a reboot. Other than that
| everything looks OK in device manager. I tried using FN+F4 to toggle
between
| screens but that didn't work. What could be wrong? Is it possible that
it's
| a software problem? Should I try to reinstall windows, or is it a hardware
| problem? My thinking is If the video card was bad, or it was a
| software/virus the external monitor wouldn't work. Any ideas?
|
| --
| Warmest regards,
|
| Steve Horrillo, Realtor | Trainer | Hypnotherapist
| http://brokeragenttraining.com (Advanced training for real estate
| professionals)
| http://over100percent.com (Realtors earn over 100 percent)

That the display works on an external monitor indicates that the laptops
video adapter is functioning.

Suspect a failed connection or cable to the internal display or a failed
LCD.

--
Doug

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

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