Deleting Napster and MusicMatch, please help??

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I'm so sorry I ever installed them. With the help of telephone tech support
at MS, I was able to delete the standalone prgms. It was not easy and it was
difficult to understand the Tech with an Indian accent, so the call took
much longer. I am still unable to delete the napster NAG screen when I open
Media Player. Every time I open MP, the screen say's contacting online store
and then the NAG urging me to upgrade to pay service. I am unable to
uninstall MM for Media Player and Napster for Media Player. They do not have
an uninstaller nor will they uninstall in my "installed programs" window. I
get an error for both of them and it say's "must close down" etc. Can anyone
help me??? I'm about to tear my hair out (
shadoe

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I would give the new Windows Antispy software a shot.
MS Antispy software, and FAQ - Download MS anti-spyware beta :
http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en and read the FAQ -
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"shadoe" <shadoe@removethis.com> wrote in message news:e6Eqe.77975$VH2.9323@tornado.tampabay.rr.com...
> I'm so sorry I ever installed them. With the help of telephone tech support
> at MS, I was able to delete the standalone prgms. It was not easy and it was
> difficult to understand the Tech with an Indian accent, so the call took
> much longer. I am still unable to delete the napster NAG screen when I open
> Media Player. Every time I open MP, the screen say's contacting online store
> and then the NAG urging me to upgrade to pay service. I am unable to
> uninstall MM for Media Player and Napster for Media Player. They do not have
> an uninstaller nor will they uninstall in my "installed programs" window. I
> get an error for both of them and it say's "must close down" etc. Can anyone
> help me??? I'm about to tear my hair out (
> shadoe
>
>