Help remove Open Search Web

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Please can someone help - I am having problems - about 60 Folders/subfolders
etc have appeared in my Favorites covering a huge range of topics - they do
not appear when I click on organise, I cannot right click on them to delete
them - and they all open onto pages with "Open Search Web". I have clicked
on Help and there is an uninstall programe, but it has a virus - can anyone
help please??
--
Julie Jules
7 answers Last reply
More about help remove open search
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Install a good firewall - one that blocks unwanted outbound traffic as well
    as unwanted inbound traffic. Then when something tries to connect, out of
    the ordinary, you will be flagged. At that point you can disallow that
    particular instance either once or permanently. A good FREE firewall is
    available here:
    http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za

    Then check you system for infestations of viruses, spyware, dialers, key
    loggers etc.

    Download, install, update and run the following:

    If you don't have any antivirus installed, AVG Antivirus (free) from
    http://free.grisoft.com/doc/2/lng/us/tpl/v5

    Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/

    SpyBot Search and Destroy (free) from
    http://www.safer-networking.org/en/download/index.html

    Microsoft Anti Spyware (free) from
    http://www.microsoft.com/athome/security/spyware/software/default.mspx

    Don't ever go clicking things just because a web site, e-mail, popup or
    rogue desktop tells you to! If you are not 101% certain what an action will
    do - don't perform that action. Control your clicking finger!


    --
    Regards,

    Richard Urban

    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!


    "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    > Please can someone help - I am having problems - about 60
    > Folders/subfolders
    > etc have appeared in my Favorites covering a huge range of topics - they
    > do
    > not appear when I click on organise, I cannot right click on them to
    > delete
    > them - and they all open onto pages with "Open Search Web". I have
    > clicked
    > on Help and there is an uninstall programe, but it has a virus - can
    > anyone
    > help please??
    > --
    > Julie Jules
  2. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Hi thanks for your reply, I have AVG and run weekly, I also have Pop-Up
    block on as well! I never just click - and no one has been downloading
    apparently! Will try the spy ware programmes, but will these remove all
    these rogue files in my Favorites?
    --
    Julie Jules


    "Richard Urban" wrote:

    > Install a good firewall - one that blocks unwanted outbound traffic as well
    > as unwanted inbound traffic. Then when something tries to connect, out of
    > the ordinary, you will be flagged. At that point you can disallow that
    > particular instance either once or permanently. A good FREE firewall is
    > available here:
    > http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za
    >
    > Then check you system for infestations of viruses, spyware, dialers, key
    > loggers etc.
    >
    > Download, install, update and run the following:
    >
    > If you don't have any antivirus installed, AVG Antivirus (free) from
    > http://free.grisoft.com/doc/2/lng/us/tpl/v5
    >
    > Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/
    >
    > SpyBot Search and Destroy (free) from
    > http://www.safer-networking.org/en/download/index.html
    >
    > Microsoft Anti Spyware (free) from
    > http://www.microsoft.com/athome/security/spyware/software/default.mspx
    >
    > Don't ever go clicking things just because a web site, e-mail, popup or
    > rogue desktop tells you to! If you are not 101% certain what an action will
    > do - don't perform that action. Control your clicking finger!
    >
    >
    > --
    > Regards,
    >
    > Richard Urban
    >
    > If you knew as much as you think you know,
    > You would realize that you don't know what you thought you knew!
    >
    >
    > "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    > news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    > > Please can someone help - I am having problems - about 60
    > > Folders/subfolders
    > > etc have appeared in my Favorites covering a huge range of topics - they
    > > do
    > > not appear when I click on organise, I cannot right click on them to
    > > delete
    > > them - and they all open onto pages with "Open Search Web". I have
    > > clicked
    > > on Help and there is an uninstall programe, but it has a virus - can
    > > anyone
    > > help please??
    > > --
    > > Julie Jules
    >
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    SpyBot Search and Destroy is especially good at cleaning out that kind of
    crud.

    You can also try to empty your favorites the "accepted" and correct way. Go
    to Start. Right click on Internet Explorer - then internet properties. Go to
    delete files. Place a tick in the box that say delete off-line content.

    --
    Regards,

    Richard Urban

    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!


    "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    news:C78A0421-E203-4C85-88FC-F104CDA12E8A@microsoft.com...
    > Hi thanks for your reply, I have AVG and run weekly, I also have Pop-Up
    > block on as well! I never just click - and no one has been downloading
    > apparently! Will try the spy ware programmes, but will these remove all
    > these rogue files in my Favorites?
    > --
    > Julie Jules
    >
    >
    > "Richard Urban" wrote:
    >
    >> Install a good firewall - one that blocks unwanted outbound traffic as
    >> well
    >> as unwanted inbound traffic. Then when something tries to connect, out of
    >> the ordinary, you will be flagged. At that point you can disallow that
    >> particular instance either once or permanently. A good FREE firewall is
    >> available here:
    >> http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za
    >>
    >> Then check you system for infestations of viruses, spyware, dialers, key
    >> loggers etc.
    >>
    >> Download, install, update and run the following:
    >>
    >> If you don't have any antivirus installed, AVG Antivirus (free) from
    >> http://free.grisoft.com/doc/2/lng/us/tpl/v5
    >>
    >> Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/
    >>
    >> SpyBot Search and Destroy (free) from
    >> http://www.safer-networking.org/en/download/index.html
    >>
    >> Microsoft Anti Spyware (free) from
    >> http://www.microsoft.com/athome/security/spyware/software/default.mspx
    >>
    >> Don't ever go clicking things just because a web site, e-mail, popup or
    >> rogue desktop tells you to! If you are not 101% certain what an action
    >> will
    >> do - don't perform that action. Control your clicking finger!
    >>
    >>
    >> --
    >> Regards,
    >>
    >> Richard Urban
    >>
    >> If you knew as much as you think you know,
    >> You would realize that you don't know what you thought you knew!
    >>
    >>
    >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    >> news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    >> > Please can someone help - I am having problems - about 60
    >> > Folders/subfolders
    >> > etc have appeared in my Favorites covering a huge range of topics -
    >> > they
    >> > do
    >> > not appear when I click on organise, I cannot right click on them to
    >> > delete
    >> > them - and they all open onto pages with "Open Search Web". I have
    >> > clicked
    >> > on Help and there is an uninstall programe, but it has a virus - can
    >> > anyone
    >> > help please??
    >> > --
    >> > Julie Jules
    >>
    >>
    >>
  4. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Have sorted the problem - my daughter had downloaded Messenger Plus, so will

    Uninstall MessengerPlus from Add/Remove Programs and reinstall later without
    all the extra sponsor stuff, then downloaded the LOP Uninstaller from
    http://www.thespykiller.co.uk/downloads.htm

    All rogue folders/files have now gone.
    --
    Julie Jules


    "Richard Urban" wrote:

    > SpyBot Search and Destroy is especially good at cleaning out that kind of
    > crud.
    >
    > You can also try to empty your favorites the "accepted" and correct way. Go
    > to Start. Right click on Internet Explorer - then internet properties. Go to
    > delete files. Place a tick in the box that say delete off-line content.
    >
    > --
    > Regards,
    >
    > Richard Urban
    >
    > If you knew as much as you think you know,
    > You would realize that you don't know what you thought you knew!
    >
    >
    > "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    > news:C78A0421-E203-4C85-88FC-F104CDA12E8A@microsoft.com...
    > > Hi thanks for your reply, I have AVG and run weekly, I also have Pop-Up
    > > block on as well! I never just click - and no one has been downloading
    > > apparently! Will try the spy ware programmes, but will these remove all
    > > these rogue files in my Favorites?
    > > --
    > > Julie Jules
    > >
    > >
    > > "Richard Urban" wrote:
    > >
    > >> Install a good firewall - one that blocks unwanted outbound traffic as
    > >> well
    > >> as unwanted inbound traffic. Then when something tries to connect, out of
    > >> the ordinary, you will be flagged. At that point you can disallow that
    > >> particular instance either once or permanently. A good FREE firewall is
    > >> available here:
    > >> http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za
    > >>
    > >> Then check you system for infestations of viruses, spyware, dialers, key
    > >> loggers etc.
    > >>
    > >> Download, install, update and run the following:
    > >>
    > >> If you don't have any antivirus installed, AVG Antivirus (free) from
    > >> http://free.grisoft.com/doc/2/lng/us/tpl/v5
    > >>
    > >> Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/
    > >>
    > >> SpyBot Search and Destroy (free) from
    > >> http://www.safer-networking.org/en/download/index.html
    > >>
    > >> Microsoft Anti Spyware (free) from
    > >> http://www.microsoft.com/athome/security/spyware/software/default.mspx
    > >>
    > >> Don't ever go clicking things just because a web site, e-mail, popup or
    > >> rogue desktop tells you to! If you are not 101% certain what an action
    > >> will
    > >> do - don't perform that action. Control your clicking finger!
    > >>
    > >>
    > >> --
    > >> Regards,
    > >>
    > >> Richard Urban
    > >>
    > >> If you knew as much as you think you know,
    > >> You would realize that you don't know what you thought you knew!
    > >>
    > >>
    > >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    > >> news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    > >> > Please can someone help - I am having problems - about 60
    > >> > Folders/subfolders
    > >> > etc have appeared in my Favorites covering a huge range of topics -
    > >> > they
    > >> > do
    > >> > not appear when I click on organise, I cannot right click on them to
    > >> > delete
    > >> > them - and they all open onto pages with "Open Search Web". I have
    > >> > clicked
    > >> > on Help and there is an uninstall programe, but it has a virus - can
    > >> > anyone
    > >> > help please??
    > >> > --
    > >> > Julie Jules
    > >>
    > >>
    > >>
    >
    >
    >
  5. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Halt! You can uninstall the sponsor software from Messenger without having
    to reinstall it. I have done it many times. It is 100% effective.


    --
    Regards,

    Richard Urban

    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!


    "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    news:483D1DB1-FFE6-4082-89CA-E8142A36AB30@microsoft.com...
    > Have sorted the problem - my daughter had downloaded Messenger Plus, so
    > will
    >
    > Uninstall MessengerPlus from Add/Remove Programs and reinstall later
    > without
    > all the extra sponsor stuff, then downloaded the LOP Uninstaller from
    > http://www.thespykiller.co.uk/downloads.htm
    >
    > All rogue folders/files have now gone.
    > --
    > Julie Jules
    >
    >
    > "Richard Urban" wrote:
    >
    >> SpyBot Search and Destroy is especially good at cleaning out that kind of
    >> crud.
    >>
    >> You can also try to empty your favorites the "accepted" and correct way.
    >> Go
    >> to Start. Right click on Internet Explorer - then internet properties. Go
    >> to
    >> delete files. Place a tick in the box that say delete off-line content.
    >>
    >> --
    >> Regards,
    >>
    >> Richard Urban
    >>
    >> If you knew as much as you think you know,
    >> You would realize that you don't know what you thought you knew!
    >>
    >>
    >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    >> news:C78A0421-E203-4C85-88FC-F104CDA12E8A@microsoft.com...
    >> > Hi thanks for your reply, I have AVG and run weekly, I also have
    >> > Pop-Up
    >> > block on as well! I never just click - and no one has been downloading
    >> > apparently! Will try the spy ware programmes, but will these remove
    >> > all
    >> > these rogue files in my Favorites?
    >> > --
    >> > Julie Jules
    >> >
    >> >
    >> > "Richard Urban" wrote:
    >> >
    >> >> Install a good firewall - one that blocks unwanted outbound traffic as
    >> >> well
    >> >> as unwanted inbound traffic. Then when something tries to connect, out
    >> >> of
    >> >> the ordinary, you will be flagged. At that point you can disallow that
    >> >> particular instance either once or permanently. A good FREE firewall
    >> >> is
    >> >> available here:
    >> >> http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za
    >> >>
    >> >> Then check you system for infestations of viruses, spyware, dialers,
    >> >> key
    >> >> loggers etc.
    >> >>
    >> >> Download, install, update and run the following:
    >> >>
    >> >> If you don't have any antivirus installed, AVG Antivirus (free) from
    >> >> http://free.grisoft.com/doc/2/lng/us/tpl/v5
    >> >>
    >> >> Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/
    >> >>
    >> >> SpyBot Search and Destroy (free) from
    >> >> http://www.safer-networking.org/en/download/index.html
    >> >>
    >> >> Microsoft Anti Spyware (free) from
    >> >> http://www.microsoft.com/athome/security/spyware/software/default.mspx
    >> >>
    >> >> Don't ever go clicking things just because a web site, e-mail, popup
    >> >> or
    >> >> rogue desktop tells you to! If you are not 101% certain what an action
    >> >> will
    >> >> do - don't perform that action. Control your clicking finger!
    >> >>
    >> >>
    >> >> --
    >> >> Regards,
    >> >>
    >> >> Richard Urban
    >> >>
    >> >> If you knew as much as you think you know,
    >> >> You would realize that you don't know what you thought you knew!
    >> >>
    >> >>
    >> >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    >> >> news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    >> >> > Please can someone help - I am having problems - about 60
    >> >> > Folders/subfolders
    >> >> > etc have appeared in my Favorites covering a huge range of topics -
    >> >> > they
    >> >> > do
    >> >> > not appear when I click on organise, I cannot right click on them
    >> >> > to
    >> >> > delete
    >> >> > them - and they all open onto pages with "Open Search Web". I have
    >> >> > clicked
    >> >> > on Help and there is an uninstall programe, but it has a virus - can
    >> >> > anyone
    >> >> > help please??
    >> >> > --
    >> >> > Julie Jules
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>
  6. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Hi Richard

    yes I did that when prompted thanks
    --
    Julie Jules


    "Richard Urban" wrote:

    > Halt! You can uninstall the sponsor software from Messenger without having
    > to reinstall it. I have done it many times. It is 100% effective.
    >
    >
    > --
    > Regards,
    >
    > Richard Urban
    >
    > If you knew as much as you think you know,
    > You would realize that you don't know what you thought you knew!
    >
    >
    > "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    > news:483D1DB1-FFE6-4082-89CA-E8142A36AB30@microsoft.com...
    > > Have sorted the problem - my daughter had downloaded Messenger Plus, so
    > > will
    > >
    > > Uninstall MessengerPlus from Add/Remove Programs and reinstall later
    > > without
    > > all the extra sponsor stuff, then downloaded the LOP Uninstaller from
    > > http://www.thespykiller.co.uk/downloads.htm
    > >
    > > All rogue folders/files have now gone.
    > > --
    > > Julie Jules
    > >
    > >
    > > "Richard Urban" wrote:
    > >
    > >> SpyBot Search and Destroy is especially good at cleaning out that kind of
    > >> crud.
    > >>
    > >> You can also try to empty your favorites the "accepted" and correct way.
    > >> Go
    > >> to Start. Right click on Internet Explorer - then internet properties. Go
    > >> to
    > >> delete files. Place a tick in the box that say delete off-line content.
    > >>
    > >> --
    > >> Regards,
    > >>
    > >> Richard Urban
    > >>
    > >> If you knew as much as you think you know,
    > >> You would realize that you don't know what you thought you knew!
    > >>
    > >>
    > >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    > >> news:C78A0421-E203-4C85-88FC-F104CDA12E8A@microsoft.com...
    > >> > Hi thanks for your reply, I have AVG and run weekly, I also have
    > >> > Pop-Up
    > >> > block on as well! I never just click - and no one has been downloading
    > >> > apparently! Will try the spy ware programmes, but will these remove
    > >> > all
    > >> > these rogue files in my Favorites?
    > >> > --
    > >> > Julie Jules
    > >> >
    > >> >
    > >> > "Richard Urban" wrote:
    > >> >
    > >> >> Install a good firewall - one that blocks unwanted outbound traffic as
    > >> >> well
    > >> >> as unwanted inbound traffic. Then when something tries to connect, out
    > >> >> of
    > >> >> the ordinary, you will be flagged. At that point you can disallow that
    > >> >> particular instance either once or permanently. A good FREE firewall
    > >> >> is
    > >> >> available here:
    > >> >> http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za
    > >> >>
    > >> >> Then check you system for infestations of viruses, spyware, dialers,
    > >> >> key
    > >> >> loggers etc.
    > >> >>
    > >> >> Download, install, update and run the following:
    > >> >>
    > >> >> If you don't have any antivirus installed, AVG Antivirus (free) from
    > >> >> http://free.grisoft.com/doc/2/lng/us/tpl/v5
    > >> >>
    > >> >> Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/
    > >> >>
    > >> >> SpyBot Search and Destroy (free) from
    > >> >> http://www.safer-networking.org/en/download/index.html
    > >> >>
    > >> >> Microsoft Anti Spyware (free) from
    > >> >> http://www.microsoft.com/athome/security/spyware/software/default.mspx
    > >> >>
    > >> >> Don't ever go clicking things just because a web site, e-mail, popup
    > >> >> or
    > >> >> rogue desktop tells you to! If you are not 101% certain what an action
    > >> >> will
    > >> >> do - don't perform that action. Control your clicking finger!
    > >> >>
    > >> >>
    > >> >> --
    > >> >> Regards,
    > >> >>
    > >> >> Richard Urban
    > >> >>
    > >> >> If you knew as much as you think you know,
    > >> >> You would realize that you don't know what you thought you knew!
    > >> >>
    > >> >>
    > >> >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    > >> >> news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    > >> >> > Please can someone help - I am having problems - about 60
    > >> >> > Folders/subfolders
    > >> >> > etc have appeared in my Favorites covering a huge range of topics -
    > >> >> > they
    > >> >> > do
    > >> >> > not appear when I click on organise, I cannot right click on them
    > >> >> > to
    > >> >> > delete
    > >> >> > them - and they all open onto pages with "Open Search Web". I have
    > >> >> > clicked
    > >> >> > on Help and there is an uninstall programe, but it has a virus - can
    > >> >> > anyone
    > >> >> > help please??
    > >> >> > --
    > >> >> > Julie Jules
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >
    >
  7. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    You're welcome!

    --
    Regards,

    Richard Urban

    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!


    "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    news:26A270AD-B644-4923-86ED-C9BD29530E71@microsoft.com...
    > Hi Richard
    >
    > yes I did that when prompted thanks
    > --
    > Julie Jules
    >
    >
    > "Richard Urban" wrote:
    >
    >> Halt! You can uninstall the sponsor software from Messenger without
    >> having
    >> to reinstall it. I have done it many times. It is 100% effective.
    >>
    >>
    >> --
    >> Regards,
    >>
    >> Richard Urban
    >>
    >> If you knew as much as you think you know,
    >> You would realize that you don't know what you thought you knew!
    >>
    >>
    >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    >> news:483D1DB1-FFE6-4082-89CA-E8142A36AB30@microsoft.com...
    >> > Have sorted the problem - my daughter had downloaded Messenger Plus, so
    >> > will
    >> >
    >> > Uninstall MessengerPlus from Add/Remove Programs and reinstall later
    >> > without
    >> > all the extra sponsor stuff, then downloaded the LOP Uninstaller from
    >> > http://www.thespykiller.co.uk/downloads.htm
    >> >
    >> > All rogue folders/files have now gone.
    >> > --
    >> > Julie Jules
    >> >
    >> >
    >> > "Richard Urban" wrote:
    >> >
    >> >> SpyBot Search and Destroy is especially good at cleaning out that kind
    >> >> of
    >> >> crud.
    >> >>
    >> >> You can also try to empty your favorites the "accepted" and correct
    >> >> way.
    >> >> Go
    >> >> to Start. Right click on Internet Explorer - then internet properties.
    >> >> Go
    >> >> to
    >> >> delete files. Place a tick in the box that say delete off-line
    >> >> content.
    >> >>
    >> >> --
    >> >> Regards,
    >> >>
    >> >> Richard Urban
    >> >>
    >> >> If you knew as much as you think you know,
    >> >> You would realize that you don't know what you thought you knew!
    >> >>
    >> >>
    >> >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in message
    >> >> news:C78A0421-E203-4C85-88FC-F104CDA12E8A@microsoft.com...
    >> >> > Hi thanks for your reply, I have AVG and run weekly, I also have
    >> >> > Pop-Up
    >> >> > block on as well! I never just click - and no one has been
    >> >> > downloading
    >> >> > apparently! Will try the spy ware programmes, but will these remove
    >> >> > all
    >> >> > these rogue files in my Favorites?
    >> >> > --
    >> >> > Julie Jules
    >> >> >
    >> >> >
    >> >> > "Richard Urban" wrote:
    >> >> >
    >> >> >> Install a good firewall - one that blocks unwanted outbound traffic
    >> >> >> as
    >> >> >> well
    >> >> >> as unwanted inbound traffic. Then when something tries to connect,
    >> >> >> out
    >> >> >> of
    >> >> >> the ordinary, you will be flagged. At that point you can disallow
    >> >> >> that
    >> >> >> particular instance either once or permanently. A good FREE
    >> >> >> firewall
    >> >> >> is
    >> >> >> available here:
    >> >> >> http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?lid=dbtopnav_za
    >> >> >>
    >> >> >> Then check you system for infestations of viruses, spyware,
    >> >> >> dialers,
    >> >> >> key
    >> >> >> loggers etc.
    >> >> >>
    >> >> >> Download, install, update and run the following:
    >> >> >>
    >> >> >> If you don't have any antivirus installed, AVG Antivirus (free)
    >> >> >> from
    >> >> >> http://free.grisoft.com/doc/2/lng/us/tpl/v5
    >> >> >>
    >> >> >> Ad-Aware (free) from http://www.lavasoftusa.com/software/adaware/
    >> >> >>
    >> >> >> SpyBot Search and Destroy (free) from
    >> >> >> http://www.safer-networking.org/en/download/index.html
    >> >> >>
    >> >> >> Microsoft Anti Spyware (free) from
    >> >> >> http://www.microsoft.com/athome/security/spyware/software/default.mspx
    >> >> >>
    >> >> >> Don't ever go clicking things just because a web site, e-mail,
    >> >> >> popup
    >> >> >> or
    >> >> >> rogue desktop tells you to! If you are not 101% certain what an
    >> >> >> action
    >> >> >> will
    >> >> >> do - don't perform that action. Control your clicking finger!
    >> >> >>
    >> >> >>
    >> >> >> --
    >> >> >> Regards,
    >> >> >>
    >> >> >> Richard Urban
    >> >> >>
    >> >> >> If you knew as much as you think you know,
    >> >> >> You would realize that you don't know what you thought you knew!
    >> >> >>
    >> >> >>
    >> >> >> "Julie Jules" <JulieJules@discussions.microsoft.com> wrote in
    >> >> >> message
    >> >> >> news:586BFD7E-ADB8-4ADC-B82C-7094912992D9@microsoft.com...
    >> >> >> > Please can someone help - I am having problems - about 60
    >> >> >> > Folders/subfolders
    >> >> >> > etc have appeared in my Favorites covering a huge range of
    >> >> >> > topics -
    >> >> >> > they
    >> >> >> > do
    >> >> >> > not appear when I click on organise, I cannot right click on
    >> >> >> > them
    >> >> >> > to
    >> >> >> > delete
    >> >> >> > them - and they all open onto pages with "Open Search Web". I
    >> >> >> > have
    >> >> >> > clicked
    >> >> >> > on Help and there is an uninstall programe, but it has a virus -
    >> >> >> > can
    >> >> >> > anyone
    >> >> >> > help please??
    >> >> >> > --
    >> >> >> > Julie Jules
    >> >> >>
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>
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