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Alienware m17x r4 video crash

Last response: in Laptops & Notebooks
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October 11, 2012 9:46:51 PM

So When I play games like Wow or Star Craft II. With in 5-10 min I get a BSoD. Then the comp reboots and this is the message I get.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800DC5C4E0
BCP2: FFFFF88004C8FFD8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101112-27783-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-41730-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Keep in mind I'm pretty computer retarded. If anyone can help I would be in your debt.
October 11, 2012 10:24:27 PM

Is there a way to look them up on the computer?
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October 11, 2012 10:46:51 PM

Hope that's what you ment.
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October 12, 2012 1:16:36 AM

think so go to uninstall program uninstall(im not use what exactly to uninstall). then click the link download that driver install then reboot?
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November 4, 2012 12:42:38 PM

RBenton said:
think so go to uninstall program uninstall(im not use what exactly to uninstall). then click the link download that driver install then reboot?


Did you find a solution? I've had the exact same problem on my own Alienware M17x R4.

What did you do to fix it?
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!