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USB2 0 MFP(Hi-Speed)

Have 2 printers (HP OfficeJet J6480) and EPSON NX410 which I cannot get to print, scan, etc. I get error message can't find USB2.0 MFP(Hi-Speed) driver. Anyone -Please help. becky_long@bellsouth.net
8 answers Last reply Best Answer
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  1. Seems to be USB driver problem.

    Have you installed all the latest motherboard drivers including USB drivers??

    Try unplugging the printers & plug them in other ports.

    Have you installed printer drivers for both of the printers, if not so, do them first & try again!

    For your HP printer, download the latest drivers (select 32/64 bit Win7) from here
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3635378&

    For Epson printer, get it from here
    http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10222&infoType=Overview

    You must not post your personal mail id here expecting reply.
    You have to login this forum to check for your replies/answers.
  2. bl1936 said:
    Have 2 printers (HP OfficeJet J6480) and EPSON NX410 which I cannot get to print, scan, etc. I get error message can't find USB2.0 MFP(Hi-Speed) driver. Anyone -Please help. becky_long@bellsouth.net


    Advice was great. I had several motherboard drivers to update. Got all to update except for USB drivers. Win7 won't recognize the updated driver hence, no installation. I have latest printer drivers and I think that it is the USB drivers that is precluding the devices from installing. I am still working on it. Thanks for your help. Won't list my email address again.
  3. Best answer
    Give us your System/Mobo make/model.
    Try downloading latest drivers from manufacturer's site & Try installing them
  4. Best answer selected by bl1936.
  5. Hope your problem is solved & Happy to see that!

    Thanks for selecting mine as Best answer :)

    You are always welcome to this forum with any kind of system problems!
    We are here to help you any time.
  6. I could not find any updates for the drivers of my system in the web.
    my system is "dx7380 MT" of HP make with windows vista Business (32bit) OS

    Please help me

    Regards


    saran008 said:
    Seems to be USB driver problem.

    Have you installed all the latest motherboard drivers including USB drivers??

    Try unplugging the printers & plug them in other ports.

    Have you installed printer drivers for both of the printers, if not so, do them first & try again!

    For your HP printer, download the latest drivers (select 32/64 bit Win7) from here
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3635378&

    For Epson printer, get it from here
    http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10222&infoType=Overview

    You must not post your personal mail id here expecting reply.
    You have to login this forum to check for your replies/answers.
  7. bl1936 said:
    Have 2 printers (HP OfficeJet J6480) and EPSON NX410 which I cannot get to print, scan, etc. I get error message can't find USB2.0 MFP(Hi-Speed) driver. Anyone -Please help. becky_long@bellsouth.net



    I found the issue loading a 2480 color HP printer and why it did not work. There is a setting on the printer itself and services that the default setting is to turn off high speed USB. Just change the seeting to on and you should be fine. Once I enabled that it stated printing. Hope this helps.
  8. This topic has been closed by Mousemonkey
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