Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Glad you got it working, Sentinel7.
--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org
"Sentinel7" <Sentinel7@discussions.microsoft.com> wrote in message
news:34A175E7-4B69-475E-8801-F6AB88C3186F@microsoft.com...
> Hi again,
>
> Finally solved the problem.
>
> Our shares are using DFS, so we connect using a UNC of \\xyz.com.au\Data.
> This means that in IE the share is put into the Internet zone by default
> and
> not the Local Intranet zone.
>
> If I change the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions\MaxAllowedZone
> key to 3 or higher, then the CHM file displays correctly. But this defeats
> the purpose of the security update. A better way was to add the site
> file://\\xyz.com.au\Data to the Local Intranet zone.
>
> Now it all works.
>
> Relevant KB articles:
> http://support.microsoft.com/kb/896054/
> http://support.microsoft.com/kb/174360/
> --
> Sentinel7
>
>
> "Ramesh, MS-MVP" wrote:
>
>> Sentinel7,
>>
>> Recent security update causes this. See:
>>
>>
http://support.microsoft.com/kb/896905
>>
http://support.microsoft.com/kb/892675
>>
>> --
>> Ramesh, Windows XP MVP
>>
http://windowsxp.mvps.org
>>
>>
>> "Sentinel7" <Sentinel7@discussions.microsoft.com> wrote in message
>> news:65119468-BB9E-47E8-919B-C4B46BE3344B@microsoft.com...
>> > We too are getting this error on our CHM files on network drives. Works
>> > OK
>> > on
>> > local drive.
>> >
>> > I believe it is related to a Windows update and not to a corrupt
>> > HH.EXE.
>> >
>> > Have searched the web high and low and MS knowledgebase but no solution
>> > found yet.
>> >
>> > Hopefully someone within Microsoft will let us know what the fix is.
>> >
>> > Regards
>> >
>> >
>> > --
>> > Sentinel7
>> >
>> >
>> > "Blythe" wrote:
>> >
>> >> Chm files are imbedded in our applications, which are accessed on the
>> >> server.
>> >> When I open the file (which I can do), There's an "Action Canceled"
>> >> message
>> >> where the topics should be. I can see the TOC, and the Index, and
>> >> those
>> >> work
>> >> - I just can't view the pages themselved.
>> >>
>> >> I just installed XP updates today, so I'm guessing that's what's
>> >> causing
>> >> this - how do I fix it?
>>
>>