Help and Support program

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I click "Start" followed by "Help and Support" the "loading hour glass"
shows briefly but the Help and Support opening screen does not appear. I
went to:
C://Windows/PCHealth/Helpctr/Binaries/Helpctr.exe and clicked there to try
to open the program directly but got the same strange result.

I work under Windows XP Home Edition service Pack 2.

How do I restore Help and Support?
--
Thank you in advance for your information.
.... billt

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Type in Start/Run:

helpctr -regserver

Reinstalling HelpCenter:
------------------------

Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx

"billt" <billt@discussions.microsoft.com> wrote in message
news:09AF79C2-3C93-4DDC-8442-D4DAED1A7D62@microsoft.com...
> When I click "Start" followed by "Help and Support" the "loading hour
> glass"
> shows briefly but the Help and Support opening screen does not appear. I
> went to:
> C://Windows/PCHealth/Helpctr/Binaries/Helpctr.exe and clicked there to try
> to open the program directly but got the same strange result.
>
> I work under Windows XP Home Edition service Pack 2.
>
> How do I restore Help and Support?
> --
> Thank you in advance for your information.
> ... billt

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

--
Thank you in advance for your information.
.... billt


"billt" wrote:

> When I click "Start" followed by "Help and Support" the "loading hour glass"
> shows briefly but the Help and Support opening screen does not appear. I
> went to:
> C://Windows/PCHealth/Helpctr/Binaries/Helpctr.exe and clicked there to try
> to open the program directly but got the same strange result.
>
> I work under Windows XP Home Edition service Pack 2.
>
> How do I restore Help and Support?
> --
> Thank you in advance for your information.
> ... billt