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Acer Aspire 9820G problem

  • Acer
  • Aspire
  • Laptops
Last response: in Laptop General Discussion
October 22, 2012 6:26:35 PM

Hello, I have a problem with my Acer Aspire 9820G. The problem is, that that the computer turns itself off after 2 seconds or occasionally runs for a minute or so but turns itself off again when I click on any icon. I have already cleaned all the dust from the cooling system and added new thermal paste to GPU and CPU, so I doubt that the problem is overheating. I have also replace HDD but the problem remains.... Please help!

More about : acer aspire 9820g problem

a b D Laptop
October 22, 2012 6:38:07 PM

There are several things you can try:

1. Removing the battery and running on AC power only
2. A different set of RAM sticks, borrow some from a friend... try them one at a time and individually in both slots
3. It could be malware, get on another computer and download a bootable rescue CD and burn it (Kaspersky Rescue Disc comes to mind) then boot into the Linux environment and run the AV

I'll add more as I think of them.
October 22, 2012 7:16:42 PM

I already trired running the computer only on AC power but it doesn't help, so at one point I even thought that the power adapter might not work but just now the computer worked again for like 10 minutes without the battery in. I will try to change RAM sticks as well. I can also try booting in the Linux environment but I don't think that the problem is connected with the operating system.

Thanks anyway :)