Usb external driver to work for windows 7

Hello,
cant use an external storage device on my windows 7 sony vaio. what can I do?
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More about external driver work windows
  1. Are you sure your device is on? It should be normally recognized by Windows, even by Vista or XP.

    You can go on your manufacturer's web site to see if there is any special drivers required.

    How about your installation manual?
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