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Cannot boot XP, need to remove incompatable software!

Last response: in Windows XP
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Anonymous
June 18, 2005 11:33:52 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello,

I have Windows XP and a Plextor DVD burner. I installed Plextor's
special management software called Plextor Manager before I realized
that this software is NOT compatable with Windows XP! The result is I
cannot boot up Windows anymore, not even in safe mode.

How can I fix this? I need to somehow remove Plextor Manager without
having access to the OS's convenient "Add/Remove Software" utility.

I believe the problem is a certain .sys driver file that was installed
that is the root of the problem. Is it possible for me to edit the
registry via the Windows XP Repair console? I need to figure out how to
remove that driver file or tell Windows to stop trying to load it. Help!
Anonymous
June 19, 2005 11:15:05 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Do a Repair Installation:
http://www.michaelstevenstech.com/XPrepairinstall.htm


<tlozina@gmail.com> wrote in message
news:1119148432.701953.68080@g14g2000cwa.googlegroups.com...
> Hello,
>
> I have Windows XP and a Plextor DVD burner. I installed Plextor's
> special management software called Plextor Manager before I realized
> that this software is NOT compatable with Windows XP! The result is I
> cannot boot up Windows anymore, not even in safe mode.
>
> How can I fix this? I need to somehow remove Plextor Manager without
> having access to the OS's convenient "Add/Remove Software" utility.
>
> I believe the problem is a certain .sys driver file that was installed
> that is the root of the problem. Is it possible for me to edit the
> registry via the Windows XP Repair console? I need to figure out how to
> remove that driver file or tell Windows to stop trying to load it. Help!
>
June 19, 2005 12:54:46 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

tlozina@gmail.com Wrote:
> Hello,
>
> I have Windows XP and a Plextor DVD burner. I installed Plextor's
> special management software called Plextor Manager before I realized
> that this software is NOT compatable with Windows XP! The result is I
> cannot boot up Windows anymore, not even in safe mode.
>
> How can I fix this? I need to somehow remove Plextor Manager without
> having access to the OS's convenient "Add/Remove Software" utility.
>
> I believe the problem is a certain .sys driver file that was installed
> that is the root of the problem. Is it possible for me to edit the
> registry via the Windows XP Repair console? I need to figure out how
> to
> remove that driver file or tell Windows to stop trying to load it.
> Help!

Hi, I have used Plextor burners in XP for 3+ years.Plextor manager 2000
IS NOT compatablewiht XP.
http://www.plextor.com/english/support/faqs/sw00039.htm Guidance in
dealing with this issue.

The plextools software will work and has (at times ) co-existed with
Nero and/or Roxio software. I choose not to use it as it is fairly
narrow minded and narrow of use. DVD Decryptor, DVD Shrink and Nero as
well as the built-in burning of XP suffice 90% of the time. When these
don't Plextor wouldn't have, either.

Good luck!

Wayne


--
WaynerPosted from http://www.pcreview.co.uk/ newsgroup access
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