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Guest
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Hello,
I have Windows XP and a Plextor DVD burner. I installed Plextor's
special management software called Plextor Manager before I realized
that this software is NOT compatable with Windows XP! The result is I
cannot boot up Windows anymore, not even in safe mode.
How can I fix this? I need to somehow remove Plextor Manager without
having access to the OS's convenient "Add/Remove Software" utility.
I believe the problem is a certain .sys driver file that was installed
that is the root of the problem. Is it possible for me to edit the
registry via the Windows XP Repair console? I need to figure out how to
remove that driver file or tell Windows to stop trying to load it. Help!
Hello,
I have Windows XP and a Plextor DVD burner. I installed Plextor's
special management software called Plextor Manager before I realized
that this software is NOT compatable with Windows XP! The result is I
cannot boot up Windows anymore, not even in safe mode.
How can I fix this? I need to somehow remove Plextor Manager without
having access to the OS's convenient "Add/Remove Software" utility.
I believe the problem is a certain .sys driver file that was installed
that is the root of the problem. Is it possible for me to edit the
registry via the Windows XP Repair console? I need to figure out how to
remove that driver file or tell Windows to stop trying to load it. Help!