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eBay Dispute; what's your take on this one...

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Anonymous
August 17, 2005 2:11:37 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

I won an auction recently (Eprom pulls) and after receiving the goods,
I was disappointed to see it wasn't what was advertized
(..or not the way I perceived it anyways... )

Upon contacting the seller, I explained my disappointment
and he said the auction was clear and I got exactly what
was advertized.

So if you look at this auction, what would you expect to get... ?

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7534...


[...see below ...]



























Now you'd think that if the title had
"AMD AT 27C040, 27C400, 29F040 - 4MB EPROM EEPROM ",
in big bold letters,
you'd expect to get "some" 27C040, 27C400, 29F040 right ?

Well out of 100+ Eproms, I got 6 x 29F040 and no other 4M Eproms.
The rest were everyday 2764 - 27512 stuff.

Now the seller did say that it was
"Mix lot of EPROMS and EEPROMS...over 100 in the lot.
I do not have time to sort these"
and
"Package consist of both 32 and 28 PIN DIP Package of various speeds"

So I was indeed expecting to find different types of Eproms,
but surely, I'd find "some" 27c040 or "some" 27c400 ...right ?

Um, no.

In fact, the only 32-pin dips were the 6 x 29F040,
everything else was 28-pin stuff.
There were in fact NO 4M Eproms, and only 6 4M EEPROMS.

The seller responded to my e-mail by saying :
"The words used in the title are key word to help
people who are searching for specific EPROM chips
locate similar models. "

Well don't you think your keywords such actually list
stuff that's in your auction ??? (...or am I out to lunch ? )

I would be OK if he described 27c040 and provided 27c4001
since it's the same chip (...in this case the 27c040 keyword
"could" be used ), but using a specific keyword to describe something
you don't have is deceit from where I'm from...

Now granted, it was a low-value auction, and the chips were
well packed,... but the only reason I bid in the first place
was in the hopes of getting some 27c400 (...even just 2 or 3 ! ).
(I've already got 1000+ 2764-27512 )

So that's the story...

So my question to the "Collective Wisdom" is what kind
of eBay feedback I should provide.

I've never given out a Neg before (...lucky me...),
but this looks like pretty obvious to me that it was
false (or at least blatantly misleading) advertising.
(...or am I being unfair ? )

My other concern, is that although I paid for the auction right away,
I still have not revceived feedback from the seller,
(...and that's another thing that rubs me the wrong way;
I held my end of the bargain, so give me feedback now,
don't wait to see what I have to say ...)
so I'm "hostage" to his feedback if I Neg him.


Comments ?

Thanks,
Steph

More about : ebay dispute

Anonymous
August 17, 2005 2:28:48 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Report him. He'll most likely shoot you back negative feedback if you
give it whereas reporting him wouldn't give you a negative rating.
Also, considering notifying paypal that you paid for something and was
sent something else. If he gets enough of those then they'll probably
cut him too... or hit his credit rating.
Anonymous
August 17, 2005 3:57:20 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Keyword spamming. He even admitted it in his email. Report him.

"Steph NG" <s_suys@REMOVESPAMhotmail.com> wrote in message
news:o PednYikx8HqAZ_eRVn-tg@rogers.com...
>
> I won an auction recently (Eprom pulls) and after receiving the goods,
> I was disappointed to see it wasn't what was advertized
> (..or not the way I perceived it anyways... )
>
> Upon contacting the seller, I explained my disappointment
> and he said the auction was clear and I got exactly what
> was advertized.
>
> So if you look at this auction, what would you expect to get... ?
>
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7534...
>
>
> [...see below ...]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Now you'd think that if the title had
> "AMD AT 27C040, 27C400, 29F040 - 4MB EPROM EEPROM ",
> in big bold letters,
> you'd expect to get "some" 27C040, 27C400, 29F040 right ?
>
> Well out of 100+ Eproms, I got 6 x 29F040 and no other 4M Eproms.
> The rest were everyday 2764 - 27512 stuff.
>
> Now the seller did say that it was
> "Mix lot of EPROMS and EEPROMS...over 100 in the lot.
> I do not have time to sort these"
> and
> "Package consist of both 32 and 28 PIN DIP Package of various speeds"
>
> So I was indeed expecting to find different types of Eproms,
> but surely, I'd find "some" 27c040 or "some" 27c400 ...right ?
>
> Um, no.
>
> In fact, the only 32-pin dips were the 6 x 29F040,
> everything else was 28-pin stuff.
> There were in fact NO 4M Eproms, and only 6 4M EEPROMS.
>
> The seller responded to my e-mail by saying :
> "The words used in the title are key word to help
> people who are searching for specific EPROM chips
> locate similar models. "
>
> Well don't you think your keywords such actually list
> stuff that's in your auction ??? (...or am I out to lunch ? )
>
> I would be OK if he described 27c040 and provided 27c4001
> since it's the same chip (...in this case the 27c040 keyword
> "could" be used ), but using a specific keyword to describe something
> you don't have is deceit from where I'm from...
>
> Now granted, it was a low-value auction, and the chips were
> well packed,... but the only reason I bid in the first place
> was in the hopes of getting some 27c400 (...even just 2 or 3 ! ).
> (I've already got 1000+ 2764-27512 )
>
> So that's the story...
>
> So my question to the "Collective Wisdom" is what kind
> of eBay feedback I should provide.
>
> I've never given out a Neg before (...lucky me...),
> but this looks like pretty obvious to me that it was
> false (or at least blatantly misleading) advertising.
> (...or am I being unfair ? )
>
> My other concern, is that although I paid for the auction right away,
> I still have not revceived feedback from the seller,
> (...and that's another thing that rubs me the wrong way;
> I held my end of the bargain, so give me feedback now,
> don't wait to see what I have to say ...)
> so I'm "hostage" to his feedback if I Neg him.
>
>
> Comments ?
>
> Thanks,
> Steph
Related resources
Anonymous
August 17, 2005 5:01:27 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

word of advice... if you paid with paypal, contact your credit card
provider and get them to reverse the transaction... Send him back the
goods, keep a receipt of the shipping notice and lodge it under
services not rendered.

paypal gives the seller has 3 days to come up with proof and if not,
the refund gets awarded in your favour.

if you go thru paypal, its up to 60days!

glad i didnt bid on this ;) 

-nat
Anonymous
August 17, 2005 6:35:57 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Hi Steph;
I think you're completely in the right about the misleading part of it. I
figured your complaint would be (after reading the ad) that all of them
weren't those particular three chips, but since two of the chips there were
absolutely none of, I think it's misleading.

Feedback? It's still a good deal even with the less desirable chips, but I'd
probably just leave no feedback at all. Not really worth risking a negative
from him since it's such a small dollar amount involved... and although
people will say that defeats ebay's feedback system, ebay's feedback system
has always been seriously flawed anyways. The name of the game is try not
to get a negative, not everybody leaves appropriate feedback so the system
has no validity.

I sell things on Ebay though, and I know it's a hassle that he hasn't left
you feedback yet, but your end of the bargain isn't up yet just because
you've paid. You could leave a bidder feedback upon payment, then they get
the item and start acting completely irrationally or make all kinds of
demands.

On ebay, I live by the rule that ultimately, your end goal is for both
parties to be completely satisfied. I don't leave feedback until I'm sure
they are completely happy with their purchase, and everything is all tied up
and done.

This guy told you to shove it though on this auction, so him and I have
completely different philosophies. If I had sold you these, I would have
offered you a partial refund to make you happy, EVEN IF I thought you were
wrong, because it's friekin' 14 bucks. Not worth making a buyer feel
cheated over such a small amount.

Good luck with it, and ultimately, don't get too shook up about it, I know
there's a certain matter of principle here, though.

Ron
"Steph NG" <s_suys@REMOVESPAMhotmail.com> wrote in message
news:o PednYikx8HqAZ_eRVn-tg@rogers.com...
>
> I won an auction recently (Eprom pulls) and after receiving the goods,
> I was disappointed to see it wasn't what was advertized
> (..or not the way I perceived it anyways... )
>
> Upon contacting the seller, I explained my disappointment
> and he said the auction was clear and I got exactly what
> was advertized.
>
> So if you look at this auction, what would you expect to get... ?
>
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7534...
>
>
> [...see below ...]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Now you'd think that if the title had
> "AMD AT 27C040, 27C400, 29F040 - 4MB EPROM EEPROM ",
> in big bold letters,
> you'd expect to get "some" 27C040, 27C400, 29F040 right ?
>
> Well out of 100+ Eproms, I got 6 x 29F040 and no other 4M Eproms.
> The rest were everyday 2764 - 27512 stuff.
>
> Now the seller did say that it was
> "Mix lot of EPROMS and EEPROMS...over 100 in the lot.
> I do not have time to sort these"
> and
> "Package consist of both 32 and 28 PIN DIP Package of various speeds"
>
> So I was indeed expecting to find different types of Eproms,
> but surely, I'd find "some" 27c040 or "some" 27c400 ...right ?
>
> Um, no.
>
> In fact, the only 32-pin dips were the 6 x 29F040,
> everything else was 28-pin stuff.
> There were in fact NO 4M Eproms, and only 6 4M EEPROMS.
>
> The seller responded to my e-mail by saying :
> "The words used in the title are key word to help
> people who are searching for specific EPROM chips
> locate similar models. "
>
> Well don't you think your keywords such actually list
> stuff that's in your auction ??? (...or am I out to lunch ? )
>
> I would be OK if he described 27c040 and provided 27c4001
> since it's the same chip (...in this case the 27c040 keyword
> "could" be used ), but using a specific keyword to describe something
> you don't have is deceit from where I'm from...
>
> Now granted, it was a low-value auction, and the chips were
> well packed,... but the only reason I bid in the first place
> was in the hopes of getting some 27c400 (...even just 2 or 3 ! ).
> (I've already got 1000+ 2764-27512 )
>
> So that's the story...
>
> So my question to the "Collective Wisdom" is what kind
> of eBay feedback I should provide.
>
> I've never given out a Neg before (...lucky me...),
> but this looks like pretty obvious to me that it was
> false (or at least blatantly misleading) advertising.
> (...or am I being unfair ? )
>
> My other concern, is that although I paid for the auction right away,
> I still have not revceived feedback from the seller,
> (...and that's another thing that rubs me the wrong way;
> I held my end of the bargain, so give me feedback now,
> don't wait to see what I have to say ...)
> so I'm "hostage" to his feedback if I Neg him.
>
>
> Comments ?
>
> Thanks,
> Steph
Anonymous
August 17, 2005 6:35:58 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Keyword spamming is against eBay policy....F'em report him to eBay.
Anonymous
August 17, 2005 12:01:20 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

a mixture of 28pin and 32 pin eproms...100+
"Steph NG" <s_suys@REMOVESPAMhotmail.com> wrote in message
news:o PednYikx8HqAZ_eRVn-tg@rogers.com...
>
> I won an auction recently (Eprom pulls) and after receiving the goods,
> I was disappointed to see it wasn't what was advertized
> (..or not the way I perceived it anyways... )
>
> Upon contacting the seller, I explained my disappointment
> and he said the auction was clear and I got exactly what
> was advertized.
>
> So if you look at this auction, what would you expect to get... ?
>
> http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7534...
>
>
> [...see below ...]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Now you'd think that if the title had
> "AMD AT 27C040, 27C400, 29F040 - 4MB EPROM EEPROM ",
> in big bold letters,
> you'd expect to get "some" 27C040, 27C400, 29F040 right ?
>
> Well out of 100+ Eproms, I got 6 x 29F040 and no other 4M Eproms.
> The rest were everyday 2764 - 27512 stuff.
>
> Now the seller did say that it was
> "Mix lot of EPROMS and EEPROMS...over 100 in the lot.
> I do not have time to sort these"
> and
> "Package consist of both 32 and 28 PIN DIP Package of various speeds"
>
> So I was indeed expecting to find different types of Eproms,
> but surely, I'd find "some" 27c040 or "some" 27c400 ...right ?
>
> Um, no.
>
> In fact, the only 32-pin dips were the 6 x 29F040,
> everything else was 28-pin stuff.
> There were in fact NO 4M Eproms, and only 6 4M EEPROMS.
>
> The seller responded to my e-mail by saying :
> "The words used in the title are key word to help
> people who are searching for specific EPROM chips
> locate similar models. "
>
> Well don't you think your keywords such actually list
> stuff that's in your auction ??? (...or am I out to lunch ? )
>
> I would be OK if he described 27c040 and provided 27c4001
> since it's the same chip (...in this case the 27c040 keyword
> "could" be used ), but using a specific keyword to describe something
> you don't have is deceit from where I'm from...
>
> Now granted, it was a low-value auction, and the chips were
> well packed,... but the only reason I bid in the first place
> was in the hopes of getting some 27c400 (...even just 2 or 3 ! ).
> (I've already got 1000+ 2764-27512 )
>
> So that's the story...
>
> So my question to the "Collective Wisdom" is what kind
> of eBay feedback I should provide.
>
> I've never given out a Neg before (...lucky me...),
> but this looks like pretty obvious to me that it was
> false (or at least blatantly misleading) advertising.
> (...or am I being unfair ? )
>
> My other concern, is that although I paid for the auction right away,
> I still have not revceived feedback from the seller,
> (...and that's another thing that rubs me the wrong way;
> I held my end of the bargain, so give me feedback now,
> don't wait to see what I have to say ...)
> so I'm "hostage" to his feedback if I Neg him.
>
>
> Comments ?
>
> Thanks,
> Steph
Anonymous
August 17, 2005 12:11:45 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

The seller has never left a negative feedback even though he's received
two negs himself. If you neg him, I doubt he'd retaliate. He wouldn't,
after all, have any reason to.
Anonymous
August 17, 2005 3:30:16 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

the guy didn't sell you what he listed. He is in clear violation of
listing. Report him. If he doesn't have enough braincells to LOOK at
what hes selling then he should get a negative AND be reported. Don't
let this one slide at all. Take the neg. You can't deal with every
awesome people out there.

100 good people to 1 is what i've seen on ebay. Anything more is
suspicious/questionable. Also what items they get neg's on as well for
"power scammers"

-isaac
Anonymous
August 17, 2005 5:03:06 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Do NOT file a credit card chargeback until you go through all of PayPal's
steps to do a not as described complaint or "non selling" seller (since he
didn't send what was titled)

If you chargeback before PayPal does their work, PayPal will either freeze
your account or flag you as a problem and can freeze you anytime there is
any associated problems with your account in the future (e.g. later you get
paid by someone who scams someone else, you could find your funds pulled
from their problems since you are flagged as a problem)

If PayPal can't get any funds back after you go through their complaint
process, then ABSOLUTELY file a credit card chargeback.


And definitely turn him into eBay for keyword spamming since he admitted
that AND file for ebay insurance (even though you get nothing...it's a
strike against his record).

"_NathanK_" <nkulinitsch@gmail.com> wrote in message
news:1124265686.983374.161210@g14g2000cwa.googlegroups.com...
> word of advice... if you paid with paypal, contact your credit card
> provider and get them to reverse the transaction... Send him back the
> goods, keep a receipt of the shipping notice and lodge it under
> services not rendered.
>
> paypal gives the seller has 3 days to come up with proof and if not,
> the refund gets awarded in your favour.
>
> if you go thru paypal, its up to 60days!
>
> glad i didnt bid on this ;) 
>
> -nat
>
Anonymous
August 17, 2005 5:08:40 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

maybe list them on ebay yourself sell them for more than 14.00 and move
on,after all it is only 14.00.
Anonymous
August 17, 2005 6:14:29 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Allowing mis-representation only encorages it. I dont care if its 14$
for 1400$ if its clearly mis-represented (which it is) then he should
file a complaint. its unacceptable. People let things slide too much as
it is and don't stand up if they get screwed. Its the principal not the
$$. What is the diffrence between 14$ and 140$ or 1400$? because its
less makes it ok?
Anonymous
August 17, 2005 7:06:01 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Isaac W. wrote:
> Allowing mis-representation only encorages it. I dont care if its 14$
> for 1400$ if its clearly mis-represented (which it is) then he should
> file a complaint. its unacceptable. People let things slide too much as
> it is and don't stand up if they get screwed. Its the principal not the
> $$. What is the diffrence between 14$ and 140$ or 1400$? because its
> less makes it ok?
>

Exactly!

Unfortunately, the (broken!) eBay feedback model leads to retaliation
for otherwise legitimate attempts to resolve.

So, the OP has to decide whether or not $14 is worth the potential
negative feedback. Unfortunate, but true.

--
Bret Pehrson
bret@classicade.com

Classicade
http://www.classicade.com
Anonymous
August 17, 2005 7:20:17 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

sure you can go that direction if you really want to. Personally I
don't have the time, nor would care to get myself worked up over that
dollar amount. Personally I really doubt the guy tried to pull a fast
one, (as a seller I would just refund the guy) but hey if you guys
want to get worked up over 14 bucks go for it.

I'm Not speaking to anyone personally but buying online isn't for
everyone, if you can't deal with a few bumps in the road you may not
want to buy off ebay.

Just one mans opinion.......
Anonymous
August 17, 2005 7:32:05 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Hmm.. I've been in this situation too, leave someone a negative and
risk getting one myself, or just let it go so my name doesn't get
blackened. Here's a thought. I think there is a time limit for
leaving feedback.. 90 days or something. Wait till the 89th day and
give him a negative. Chances are, he won't know what hit him in time
for him to retaliate :) 
Anonymous
August 18, 2005 2:54:25 AM

Archived from groups: rec.games.video.arcade.collecting (More info?)

There's some super secret link where you can give somebody feedback like a
year later or something, so I'd be careful with that one!

Ron

<micrologix1500@yahoo.com> wrote in message
news:1124317925.577251.95000@g47g2000cwa.googlegroups.com...
> Hmm.. I've been in this situation too, leave someone a negative and
> risk getting one myself, or just let it go so my name doesn't get
> blackened. Here's a thought. I think there is a time limit for
> leaving feedback.. 90 days or something. Wait till the 89th day and
> give him a negative. Chances are, he won't know what hit him in time
> for him to retaliate :) 
>
Anonymous
August 18, 2005 6:28:19 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

You know.. as long as we're on the topic of feedback..

It seems pretty $%^&*'d up that you can sell someone an item for $0.99,
or even $0.01 for that matter, and if they're dissatisfied with it they
can still give you one negative feedback point. Likewise, you could
sell a $200,000 stamping press (as an example) and your customer is
delighted as hell with it, but you still get only one positive feedback
point.

Maybe the diversity of ebay commerce was unimagined at the time
feedback was created, or maybe the programmer had in mind some sort of
egalitarian community, but it doesn't make much sense to me. Why would
you expect the same level of service for something under a buck as you
would for something that cost hundreds if not thousands of dollars?

Maybe there should be breakpoints where the point value changes. Under
$1, 1/2 point. $1-50, 1 point. so on, so forth. Hell, you really
shouldn't have much right to complain for something REAL cheap.. maybe
if the ending price is under $1, you should be able to leave a
positive/negative COMMENT, but no point value associated with it.
August 20, 2005 12:58:38 PM

Archived from groups: rec.games.video.arcade.collecting (More info?)

Ron Lyons wrote:
> There's some super secret link where you can give somebody feedback like a
> year later or something, so I'd be careful with that one!

Not any more there isn't. That loophole has been plugged.
!