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Starting in safe mode, cannot get into windows.

Last response: in Laptop Tech Support
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October 31, 2012 1:10:33 AM

Hello,
When the screen for safe mode comes up and I hit enter it just scrolls down then goes to the blue screen for about 2 seconds and starts all over again.
When it starts over, it counts down for 30 seconds and the screen goes dark then blue and starts over again. Do I need to replace the hard drive?
a b D Laptop
October 31, 2012 1:54:29 AM

not necessarily. did you try to do a repair with the windows cd? it might just be corrupted files.
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October 31, 2012 2:16:19 AM

The most common cause for this problem is a corrupted file system, it is very unlikely that your hard drive is faulty. Either reinstall the operating system or (you did not specify the operating system) do "CHKDSK /F" at the command prompt.
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l
October 31, 2012 12:05:33 PM

Defrag your hard drive in safe mode if you can.
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