External monitor screen too wide

Hello,
The screen on my laptop is normal but the external screen shows black space at top and bottom and the picture is stretched out from side to side.
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More about external monitor screen wide
  1. Set the screen resolution to the recommended size for your external monitor. We don't know what type and size monitor you have.
  2. Hi Journey64, Have a look at this informaton on using two monitors and see if it helps - http://windows.microsoft.com/en-US/windows7/Move-windows-between-multiple-monitors

    Did you get it figured out?

    Cheers,
    Cassandra
    Microsoft Windows Outreach
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Configuration Laptops External Monitor Windows 7