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Archived from groups: alt.sys.pc-clone.dell (More info?)
My recent purchase of a replacement power supply from Dell made for some
amusing paperwork.
Apparently, Dell is dead-set against giving you an invoice. I had the same
situation when I purchased my last computer from Dell. You get lots of
paperwork, but no invoice. I got an Order Confirmation, an Acknowledgement
and ultimately, a Packing Slip. Each one of these documents had "THIS IS NOT
AN INVOICE" stamped on it. Particularly amusing was the Acknowledgement,
which had this line prominently printed in blue:
"Please Review Important Terms & Conditions On the Reverse Side Of This
Invoice"
Oops! Looks like somebody goofed, since just below this sentence, in thick
gray letters, was "THIS IS NOT AN INVOICE". And what's that "Invoice Number"
doing in the upper right corner?
If you ask for an invoice, you're told to go to the web site, which strikes
me as peculiar: if Dell will send me an Order Confirmation, an
Acknowledgement and a Packing Slip, surely they could spring for an Invoice?
Anyway, if you look up your invoice number on the web site, you get your
Acknowledgement...which says "THIS IS NOT AN INVOICE".
Do you suppose Dell thinks that by not invoicing its customers it can save
on taxes?
Ted Zieglar
My recent purchase of a replacement power supply from Dell made for some
amusing paperwork.
Apparently, Dell is dead-set against giving you an invoice. I had the same
situation when I purchased my last computer from Dell. You get lots of
paperwork, but no invoice. I got an Order Confirmation, an Acknowledgement
and ultimately, a Packing Slip. Each one of these documents had "THIS IS NOT
AN INVOICE" stamped on it. Particularly amusing was the Acknowledgement,
which had this line prominently printed in blue:
"Please Review Important Terms & Conditions On the Reverse Side Of This
Invoice"
Oops! Looks like somebody goofed, since just below this sentence, in thick
gray letters, was "THIS IS NOT AN INVOICE". And what's that "Invoice Number"
doing in the upper right corner?
If you ask for an invoice, you're told to go to the web site, which strikes
me as peculiar: if Dell will send me an Order Confirmation, an
Acknowledgement and a Packing Slip, surely they could spring for an Invoice?
Anyway, if you look up your invoice number on the web site, you get your
Acknowledgement...which says "THIS IS NOT AN INVOICE".
Do you suppose Dell thinks that by not invoicing its customers it can save
on taxes?
Ted Zieglar