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Internet Expolorer gives error - ASUS Laptop

Last response: in Laptops & Notebooks
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November 6, 2012 8:52:18 PM

Hello,
I bought a BRAND NEW ASUS high-end Laptop (Windows7) and when I go to Internet Explorre, from day one it is giving me error "Internet Explorer has stopped working. Windows is checking for a solution to the problem", option buttons seen are "Debug" and "Close program". I always select the "Close program" option and this error message box is cleared. The IE works OK after I have closed off the error message box. I went through the Out-Of-Box steps and created the Factory Image DVD's as instructed before I did anything. How do I get rid of this error message?
a b D Laptop
a b Ĉ ASUS
November 6, 2012 8:59:27 PM

Sadly Internet Explorer has the dubious honor of being a magnet for malware, so it's difficult to say for sure if that isn't the issue. To test, try downloading a copy of Firefox or Chrome (or both), and see if the problem persists with that browser.
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November 6, 2012 9:09:42 PM

userbc said:
Hello,
I bought a BRAND NEW ASUS high-end Laptop (Windows7) and when I go to Internet Explorre, from day one it is giving me error "Internet Explorer has stopped working. Windows is checking for a solution to the problem", option buttons seen are "Debug" and "Close program". I always select the "Close program" option and this error message box is cleared. The IE works OK after I have closed off the error message box. I went through the Out-Of-Box steps and created the Factory Image DVD's as instructed before I did anything. How do I get rid of this error message?


Thanks for your suggestion Scott. I'l ltry that.
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November 6, 2012 9:10:39 PM

Scott, would going back to the Factory Image help? I created the Factory Image DVD's when I went through Out-Of-Box.
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November 6, 2012 10:30:16 PM

Go to manage add-ons and remove all non Microsoft add-ons.
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!