Black screen without icons, just cursor

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

How to Perform a Windows XP Repair Install: http://michaelstevenstech.com/XPrepairinstall.htm

If you run an XP "Upgrade"setup, from the original, or "Gold" version of the setup CD, and you have SP2 installed, it might go into
a setup loop, and you could lose your install. Uninstall SP2, BEFORE you Upgrade setup from CD (that lacks sp2 on it.)

875350 - How to remove Windows XP Service Pack 2 from your computer: http://support.microsoft.com/default.aspx?kbid=875350
--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"black screen" <black screen@discussions.microsoft.com> wrote in message news:A6BDE3FB-43D8-4D92-A013-68D9B99DD861@microsoft.com...
> Hi.
>
> After ran system restore, the sys cant finish this process, we try in ran
> system restore in safe mode, but after that, we cant see the windows logo,
> just appear the mouse's cursor, we can use it, but no icons appear in system,
> this occur also in safe mode and when try with last know good config.
>
> Please any can help me?
>
> Regards