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Fido and Rogers support hours

Forum Mobility Networks : Fido - Fido and Rogers support hours

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Archived from groups: alt.cellular.fido (More info?)

 

Fido started off with limited support hours, then switched to 7/24
support and before its bankrupcy, sitched back to limited support.

Does anyone know if Rogers has 7/24 support ? If so, any chances that
Fido will get 7/24 support again once the support centres are unified ?
last I heard, the Fido people were being trained on Roger's support
software/computers. Is it realistic to have Fido people support Rogers
customers and vice-versa, or would there remain support folks specific
to Fido and Rogers even though they ,may work from the same location
using the same systems ?

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